Change & Adoption Manager - Central, Integration & Delivery, Data & Digital

Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system.

This is mahi that will improve the health and wellbeing of everyone in Aotearoa, and we've got an opportunity for you to be part of it.

Te whiwhinga mahi The Opportunity

This role sits within the Integration and Delivery team. The Integration and Delivery team has a clear mission : to provide robust support and continuous improvement to both existing and new applications, spanning clinical and corporate realms.

Our focus is on optimising workflow, ensuring systems are responsive, intuitive to use, and easy to access.

At the helm of the Integration and Delivery function are the Group Managers, who hold key relationships with internal and external partners.

This collaborative approach ensures the alignment of demand and delivery, ultimately resulting in an end-to-end service for all stakeholders.

We prioritize the support of Data and Digital systems and services, assisting users through changes related to system implementations and facilitating ongoing use and adoption of technology.

Furthermore, the Integration and Delivery function carries responsibility for various elements of PMO functions, spanning from the PMO Centre of Excellence to the actual delivery function within each region.

As a member of the Integration and Delivery team, you'll play a crucial part in advancing our commitment to seamless integration, enhanced services, and a holistic approach to digital solutions.

Join us in shaping the future of healthcare technology and making a meaningful impact on the delivery of services across the board.

Mōu About you

As the Manager Change and Adoption, you will play a crucial role in driving and managing change initiatives related to the implementation and adoption of data and digital solutions across a variety of healthcare settings.

Your primary responsibility will be to ensure smooth transition and successful adoption of these technologies, resulting in improved efficiency, effectiveness, and patient outcomes.

You will work closely with cross-functional teams to assess organisational readiness, develop change strategies, and implement effective change management plans.

Additionally, you will work with and through your wider team to actively engage with stakeholders, provide training and support, and monitor the progress of change initiatives.

Working in conjunction with the Planning & Delivery Manager, you will manage the clinical aspects of project / programme delivery and contribute to planning to ensure system design and implementation integrate well with existing systems, clinical processes and workflows.

Stakeholder engagement with clinical and other frontline staff will be paramount in ensuring the purpose of IS changes are understood and that development of system improvements will improve workflow efficiencies, while tracking change adoption.

Preference will be given to applications of significantly affected Kaimahi through the change process

Ngā pūkenga me ngā wheako Skills and experience

• Proven experience, minimum 5 years, in change management roles, preferably in a healthcare or related field
• Familiarity with healthcare compliance, regulations, and quality improvement initiatives is beneficial.
• Strong understanding of change management methodologies, tools, and best practices.
• Proven experience in leading change management initiatives in complex environments, preferably within the healthcare industry with a proven ability to develop and execute change management plans that align with organizational goals and objectives.
• Ability to analyse complex situations, identify patterns, and develop insights to support decision-making, with an aptitude for data-driven decision-making and experience with measuring and evaluating the impact of change initiatives.
• Solid understanding of data and digital technologies used in healthcare, such as electronic health records (EHR), health information exchange (HIE), telehealth, and data analytics, including familiarity with healthcare data standards, privacy regulations, and security practices.

Ka kawea e koe You will bring :

• A commitment to being a good Te Tiriti partner in all your actions. This includes an understanding of the significance of and obligations under Te Tiriti o Waitangi, and the ability to apply Te Tiriti principles in a meaningful way in this role
• Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth

Ko te mahi e tika ana mō te ao hurihuri nei Work that suits today's ever-changing world

Te Whatu Ora supports flexible and hybrid working for our kaimahi. In roles that don't require an in-person element, we encourage you to work from where you are.

We want our national teams to be made up of diverse people from across the motu, just like our health system.

Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai Our commitment to equity, diversity and inclusion

Our name, Te Whatu Ora, means the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all.

Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.

At Te Whatu Ora we acknowledge and respect our people's diversity and spiritual needs, ensuring a safe workplace that is a whānau orientated and supportive environment.

We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Māori and ensures greater access, experience and outcomes for those traditionally not well served by the system Māori, Pacific and Disabled People.

Tō tūranga i roto i Te Whatu Ora Your place in Te Whatu Ora

When you join us, you become part of transforming the health system. This is a once in a life-time change, that will touch the lives of everyone in Aotearoa, and future generations.

We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment.

If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.

We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Me pēhea te tuku tono How to apply

To view the position description and / or apply for the role (by submitting your cover letter and CV), please click APPLY NOW.

For tracking and reporting purposes, all applications must be submitted through our online career portal. If you have any questions about the role, please feel free to contact Ann-Maria Sachs [email protected]

Preference will be given to applications of significantly affected Kaimahi through the change process