Transcription Quality Lead
The Language Doctors, Inc.
The Role
The Language Doctors, Inc. is looking for passionate individuals to step into the role of Transcription Quality Lead. This position oversees the document transcription quality process, primarily focusing on medical and life sciences content.
The ideal candidate should have a deep understanding of quality management principles and a strong medical terminology knowledge.
This position oversees the document transcription quality process, primarily focusing on medical and life sciences content.
The ideal candidate should have a deep understanding of quality management principles and a strong medical terminology knowledge.
Key Responsibilities
Develop and maintain quality-related processes to ensure high transcription quality standards
Define and implement Transcription Quality Assurance (TQA) strategies
Work closely with the transcription team, coordinating the entire cycle of transcription processes
Maintain SOP’s for transcription processes and usage of its tools
Actively contribute to the improvement of procedures, identify issues, and propose solutions
Identify shortcomings of the OCR technology, and research alternative options for further consideration
Lead root-cause analysis and determine further corrective actions
Identify corrective actions to and design long-term plans to achieve stable quality levels
Maintain data on quality and personnel performance
Identify repeating errors such as spelling, punctuation, grammar, style
Ensure document formatting SOP is followed and meets the required standards
Transcribe, proofread, cross-check, and edit medical documents when needed
Ideal Profile
Qualifications
Degree in Translation studies, Linguistics, Medical, Life Sciences, or any other related field
Fluency in Japanese Language with a strong understanding of medical terminology
Proficiency in CAT Tools such as SDL Trados Studio
Expertise in Transcription Technologies and OCR tools
Prior experience with Medical, Life Sciences documents transcriptions
Proficient English language knowledge and skills (oral and written)
What's on Offer?
- Work in a company with a solid track record of performance
- Leadership Role
- Opportunity to make a positive impact
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