Claim Service Specialist - Commercial Lines - Hybrid

Claim Service Specialist

Voted Boston's #1 Best Place To Work by the Boston Business Journal in 2023! Claim your future with Arbella! If you're looking for a dynamic opportunity to help customers through their toughest challenges, you're in the right place.

What will you do?

Claim Service Specialists are advocates for our customers. They talk directly with people who have recently experienced a loss, inspect the damage, and investigate all documentation to ensure each detail is recorded accurately and fairly.

Claim Service Specialists are responsible for thoroughly checking claim case facts, determining coverage, liability and reserves, and accurately reporting on each settlement. They are effective and talented negotiators navigating settlements with individuals, attorneys, and other insurance carriers with poise and professionalism. They prepare and maintain well-written files and keep their teams up-to-date on current claims.

New to insurance? All you need is great customer service and communication skills we'll train you on the rest!

What will you need?

• A true commitment to customer service excellence through positive, effective and diplomatic oral and written communication skills
• Highly effective time management skills
• Strong attention to detail, accuracy, fairness and impeccable organization
• A passion for helping others
• Some customer service work experience preferred

High levels of performance will be recognized and rewarded!

You are valued.

At Arbella, we know that our success depends on you. We recognize that in order to have the best people, we need to invest in them. Throughout your career at Arbella, you'll have opportunities for professional and personal growth. We are proud that our greatest asset is our people, and we treat them that way.

This career opportunity starts around $24.00 per hour, or more, depending on skills and work experience. We value work-life balance, so our work schedule is 36.25 hours per week. Claim Service Specialists are given in-depth career training and a knowledgeable, experienced mentor. All Arbella employees are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more.

Apply today!