Reli. is a dynamic eCommerce company experiencing rapid year-over-year growth via selling on Amazon ( ), Walmart, our own Shopify store, and eBay.
We currently service 10,000+ orders daily across our eCommerce marketplaces, with over 1,000,000+ unique customers such as Marvel, Dominos, and Lululemon.
Position Overview :
We are seeking an experienced and strategic Operations & Process Manager to lead and optimize our internal processes. The ideal candidate will have a strong background in process creation, management, and compliance, with excellent leadership skills to support various departments and executives.
This role will focus on enhancing efficiency, ensuring compliance, and driving continuous improvement to support our rapid growth.
Why Join Reli.?
- Competitive Compensation and Growth Opportunities : Base salary with performance-based bonuses. High potential for advancement and career growth within a rapidly growing company.
- Comprehensive Benefits :
- Paid Time Off (Vacation, etc.) : 15 Days PTO to start + 1 additional day per year working at Reli.
- 10 Paid Holidays in addition to PTO
- Hybrid Work Schedule
- Regular Team Happy Hours / Events
- Employer Matching for 401(k)
- Health Care (Medical, Vision, Dental) - Blue Shield PPO, HMO Medical Insurance Options
- Life Insurance
- Hybrid Work Schedule : Reli. is headquartered at 12900 Park Plaza Dr, Cerritos, CA 90703. We operate a hybrid remote model with in-office days on Tuesdays and Thursdays to facilitate team bonding and collaboration.
Role Responsibilities :
- Process Management :
- Develop and implement standard operating procedures (SOPs) to streamline operations and improve efficiency across all departments.
- Ensure compliance with company policies and regulatory requirements.
- Monitor & support key performance indicators (KPIs) across departments to assess operational performance and identify areas for improvement.
- Leadership Support :
- Support leadership teams across Product & Marketing, Data & Automation, Supply Chain, and Advertising departments.
- Provide detailed and accurate reviews of deliverables across departments to ensure quality and consistency.
- Coordinate with executives and other senior leaders to facilitate goal achievement and strategic planning.
- Continuous Improvement :
- Lead continuous improvement initiatives to enhance operational processes and reduce costs.
- Analyze existing workflows and identify opportunities to optimize and automate processes.
- Implement best practices and drive a culture of continuous improvement within the team.
- Cross-Functional Collaboration :
- Work closely with various departments to understand their needs and provide operational support.
- Foster a collaborative environment to ensure seamless execution of projects and initiatives.
- Serve as a liaison between departments to ensure alignment and support for operational initiatives.
Candidate Requirements :
- Bachelor's degree in Business, Operations Management, STEM, or a related field.
- 5+ years of experience in operations, process management & compliance, leadership support.
- Detail-oriented with a strong focus on accuracy and quality.
- Strong analytical and problem-solving skills, with the ability to use data to drive decision-making.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Proven experience in supporting senior leadership and coordinating among individuals to achieve goals.
Preferred Qualifications :
- Experience in a fast-paced, high-growth company.
- Experience with supporting KPI progress across departments, ensuring accountability and progress towards strategic goals.
- Proven experience in core skill development and training of team members, fostering continuous improvement and professional growth.
- Master's degree in Business, Operations Management, STEM, or a related field.
- Relevant certifications in operations management or process improvement.
Equal Opportunity Employer :
Reli. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Reli. :
Reli. is a minority-owned and family-owned company headquartered in Cerritos, CA, with three strategically located distribution centers nationwide.
We are a rapidly growing company built around strong values and making an impact, providing a variety of products to make daily lives easier for our business and consumer customers.
Related :
Operations management, process improvement, operations manager, compliance, team leadership, SOP development, continuous improvement, KPI management, core skill development, executive support, strategic planning.
Renewable Real Estate Land Operations Manager - REMOTE
A company is looking for a Renewable Real Estate Land Operations Manager. ...
Lead Experience Strategist (Service/Process Design) - Hybrid (Remote Possible Within Footprint)
Evaluate and understand complex interrelationships and effects among enterprise programs, technology, business operations/processes, customers and employees. This will be a hybrid position (part in-office/part remote) that includes time spent working in-office at an M&T Bank office location, pre...
Tax Manager - Up to $120k Hybrid Role
Tax Manager - Up to $120k Hybrid Role. Our client is looking for a fulltime Tax Manager to join their growing tax firm located in Wakefield, MA. Hybrid Set up – 3 days in office and 2 days at home. ...
Global Procurement Operations Governance Manager (remote)
Have a good understanding of Procurement related existing processes, roles, ways of working and run discovery /change management workshops in-person or virtual or hybrid. Excellent understanding of Business operations model and in handling large operations with substantial team size. Responsible for...
Policy Analyst (Operations & Policy Analyst 2) - Hybrid Remote Work Opportunity
This position is eligible for a hybrid remote work schedule. If you have questions about the recruitment and selection process, or need assistance to participate in the application process, including an accommodation under the Americans with Disabilities Act, please contact Karlene Ashby, at or cal...
Lead Experience Strategist (Service/Process Design) - Hybrid (Remote Possible Within Footprint)
Evaluate and understand complex interrelationships and effects among enterprise programs, technology, business operations/processes, customers and employees. This will be a hybrid position (part in-office/part remote) that includes time spent working in-office at an M&T Bank office location, prefera...
Senior Manager, Quality Operations Cell and Gene (Hybrid)
The Quality Snr Manager will provide QA support of manufacturing operations, analytical laboratory operations and materials management for the external manufacture of Cell & Genetic Therapeutic programs. This role will drive, review & support activities related to product disposition includi...
Tax Manager - Up to $120k Hybrid Role
Tax Manager - Upto $120k Hybrid Role . Our client is looking for afulltime Tax Manager to join their growing tax firm located in Wakefield, MA. HybridSet up – 3 days in office and 2 days at home. ...
Manager, Supply Planning Operations (Open to REMOTE)
We are seeking a highly skilled and motivated Supply Planning Operations Manager to lead and optimize our supply planning processes. As the Supply Planning Operations Manager, you will play a critical role in ensuring the timely availability of products while balancing inventory levels and productio...
Travel Operations Manager- remote
Position: Travel Professional Location: Remote (Work from Home) Job Type: Full-time or Part-time Core Responsibilities: Concierge-Level Service: Be the primary point of contact for our travelers, offering high-touch premium concierge-level service from the inception to the completion of their journe...