Account Executive, Commercial Lines, Middle Market

SUMMARY :

Account Executives provide excellent customer service by ensuring all client needs are met while engaging in behaviors such as cross-selling and development of new business.

They build robust relationships through working to understand client needs and providing solutions that effectively protect the client’s risks.

In this role, the Account Executive will be responsible for managing, retaining and growing a diverse book of Middle Market accounts.

ESSENTIAL FUNCTIONS :

This role is responsible for, although not limited to, the following job duties :

• Managing the account life cycle : pre-renewal, renewal, post renewal, stewardship and visiting client as needed.
• Working with team members at all levels to ensure client satisfaction. Pro-actively addressing client issues whenever Immediately addressing matters impacting customer satisfaction as they arise.

Managing and growing underwriter relationships to ensure understanding of goals and expectations.

• Managing day to day account transactions including additions / deletions of vehicles, property acquisitions, exposure changes, contract reviews, coverage analysis and program recommendations with intensive client interaction.
• Submission of renewal business to various markets and maintaining a productive relationship with insurance company underwriters and staff.

Working with team members to execute all renewals in a timely Generation of accurate renewal submission, proposals, and timely handling of surplus lines filings.

• Policy Adminstration : Checking policies, coverage analysis, checking endorsements and due diligence review for clients during mergers and aquistions; and policy audits.
• Seek out new business through referrals, cross-selling and account rounding.
• Effectively managing preparation and production of all elements of presentations for client meetings and properly representing the compan Attending client meetings, addressing client questions and identifying next steps as appropriate.
• Benchmarking (as needed) and presenting quotes to clients including recommendations for enhancing the insurance program.

ADMINISTRATIVE FUNCTIONS :

• Invoicing of agency and direct bills.
• Coordinating with the Accounting Department on billing issues.
• Accounts Receivable collection.

REPORTS AND DATABASE MANAGEMENT :

• Document client activity in Sagitta system
• Provide status progress reports to managers and clients.
• Complete weekly Account Renewal Status

QUALIFICATIONS :

• 6+ years brokerage experience as an Account Executive role preferable.
• Knowledge of general liability, workers' compensation, property, crime, inland marine, group automobile,fiduciary and related lines of business.
• Knowledge of the insurance carriers risk appetite and industry preferences.
• Rating Engine proficiency
• Ability to develop innovative and customized business solutions.
• Ability to communicate professionally and with confidence to C-Suite in various industries.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• Strong negotiation and organizational skills.
• Strong computer skills including MS office suite, Excel and PowerPoint. Experience on Vision or Applied systems preferred.
• Experience with Sagitta System is a plus

EDUCATIONAL REQUIREMENTS :

• College degree in Insurance or related field preferred.
• New Jersey or New York P&C license.

PHYSICAL DEMANDS :

• Ability to go out on client calls, both local and possibly out of state.
• Ability to handle basic office procedures i.e., answering phones, work on computer / laptop, move files no more than 5 - 10 lbs.
• Ability to work extra hours during the heavy renewal periods.

The national average salary for this role is $90,000 to $105,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.

WHY JOIN EPIC?

• Ranked #17 Top 100 Largest U.S. Broker by Business Insurance
• Awesome Benefits : 401K matching, Generous Time Off Policy, Flexible Work Options, Medical, Dental, Vision, Pet Insurance, Cancer Insurance, Wellness Programs, Employee Award Programs (Trips!).
26 days ago