Lead Medical Assistant

MaxHealth-Elevate is seeking an experienced Lead Medical Assistant (MA) to supervise our back-office clinical team and provide direct patient care. The ideal candidate brings strong leadership skills, hands-on MA experience, and strong primary care experience. Proficiency in Microsoft Office and bilingual communication in Spanish will enhance your ability to support diverse clientele. This role requires strong organizational skills and attention to detail, contributing to the smooth operation of our office and fostering positive relationships with patients and staff alike.

Job Summary :

As a Lead Medical Assistant for MaxHealth-Elevate, you will both provide direct patient care and lead the Medical Assistant team to ensure smooth, efficient, and high-quality clinical operations. You will serve as the first point of contact for back-office staff, coordinating daily workflow, mentoring team members, and partnering with the Clinical Office Manager to maintain exceptional standards of patient care.

Job Duties :

Supervisory & Leadership Responsibilities

• Oversee day-to-day activities of the Medical Assistant team, including scheduling, delegation of tasks, and monitoring workload for efficiency.
• Train, mentor, and evaluate Medical Assistants; provide ongoing coaching and support to ensure adherence to policies, procedures, and best practices.
• Act as the primary liaison between the MA team and the Clinical Office Manager, promptly reporting patient concerns, workflow challenges, or equipment issues.
• Model professionalism, teamwork, and patient-centered care; foster a positive and collaborative work environment.
• Assist with onboarding of new clinical staff as requested by the Clinical Office Manager.

Clinical & Administrative Duties

M inimum Job Requirements :

Environmental / Working Conditions :

Schedule :

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. Requirements may be modified to accommodate individuals with disabilities.

Employment with MaxHealth-Elevate is at will, meaning that either the employee or the organization may terminate the employment relationship at any time, with or without cause or prior notice, subject to applicable law. Nothing in this job description creates a contract of employment or alters the at-will nature of the employment relationship.

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