Director of Account Management

A company is looking for a Director of Account Management to lead the account management team and enhance customer relationships.

Key Responsibilities

Lead and mentor the account management team to foster a customer-centric culture

Develop strategies for customer retention, account growth, and revenue expansion

Analyze account health and customer feedback to identify growth opportunities and address risks

Required Qualifications

5+ years of leadership experience in Sales and Account Management

Experience with cross-sell activities and managing remote teams

Knowledge of the AEC, Manufacturing, or Fleet management industries is a plus