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Controls Field Service Technician

Controls Field Service Technician

VogelsangRavenna, OH, US
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Company Overview :

Vogelsang USA, LTD is a leading manufacturer of high-performance rotary lobe pumps, in-line grinders, and mixing solutions engineered for demanding applications in the biogas, food and animal waste processing, wastewater treatment, and industrial liquid handling sectors. Our solutions play a critical role in optimizing industrial processes, increasing efficiency, and ensuring sustainable operations. As we continue to expand, we are looking for a technically proficient and highly motivated  Controls Field Service Technician .

Position Overview :

The Controls Field Service Technician will be responsible for commissioning, troubleshooting, and repairing electrical control panels and automation systems at customer sites. This role involves extensive travel (approximately 60%) to customer locations to support equipment startups, provide field service, and ensure optimal system performance.

Key Responsibilities :

  • Travel to customer sites using company vehicles to perform startups, troubleshooting, and repairs of electrical control panels and systems.
  • Perform hands-on work with electrical systems, including wiring, PLC programming, VFDs, and automation controls.
  • Conduct service calls both onsite and via phone to support customer needs.
  • Perform inspections, testing, and repairs to meet UL(Underwriters Laboratories) and safety standards.
  • Work with pumps and pumping systems, including rotary lobe, diaphragm, and progressive cavity pumps.
  • Read and interpret technical drawings, schematics, and manuals to understand system design and troubleshoot problems effectively.
  • Provide technical support in the areas of automation controls, and industrial equipment.
  • Document service activities and communicate effectively with customers and internal teams.

Requirements

  • 3–5 years of field service or electrical controls experience.
  • Associate degree in a technical field, military experience, or equivalent work experience.
  • Strong background in electrical controls and automation.
  • Familiarity with UL (Underwriters Laboratories) standards and certifications to govern controls.
  • Proficiency with PLCs, VFDs, and basic hand tools.
  • Knowledge of pump systems is strongly preferred
  • Strong problem-solving skills and ability to work independently.
  • Willingness to travel up to 60%.
  • Benefits

  • Opportunity to work with advanced industrial automation and pump technologies.
  • Company-provided vehicles and tools.
  • Competitive salary and benefits package.
  • Training and professional development opportunities.
  • Full benefits package including health, dental, vision, 401(k) with company match, and generous PTO.
  • A collaborative environment within a growing, globally respected organization
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    Field Service Technician • Ravenna, OH, US

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