Support Coordinator - 3rd Shift

Job Description

Job Description

Support Coordinator - 3rd Shift

Come work for Diversified Maintenance, a leading company in the Facilities Services Industry since 1973. At Diversified Maintenance we believe that details matter, as do each of our employees and customers.

Through our core values of loyalty, honesty, and integrity, we strive to create a culture of growth and opportunity for each individual we employ.

Although we currently have operations in all 50 United States, Puerto Rico, Guam, and the Virgin Islands, Diversified Maintenance is projected to double in size in the next five years.

Join a large growing company with a sense of pride in everything that we do.

QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or Equivalent.
• Office Environment experience preferred.
• Customer service experience preferred.
• Microsoft Excel and / or Google Sheets experience preferred.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. This is not an all-inclusive list of duties

• Provide superior customer service to Field Leadership and / or Clients.
• Effectively manage a large volume of emails daily. (Gmail)
• Monitor / address general emails received within relation to assigned job duties in a timely fashion.
• Create, update and maintain spreadsheets and other documents utilizing primarily G-Suite products (Google Sheets, Slides, etc.)
• Completing assigned reports in a timely manner

KNOWLEDGE, SKILLS, AND ABILITIES : Special skill knowledge and pertinent techniques to work assignment involving :

• Ability to work with a small and / or large group to complete assigned tasks.
• computer skills including :
• Microsoft Products (Word, Excel, PowerPoint)
• G-Suite Products (Sheets, Docs, Slides)
• Windows
• Well organized and ability to manage multiple priorities on a daily basis.
• Work independently and highly self motivated.
• Excellent verbal and written communications skills.
• Initiative, attention to detail
• Thoroughness, dependability, tact and courtesy; ability to work in a team environment.

PHYSICAL DEMANDS : This is an office position which requires the use of basic office equipment. Including computer, telephone and related equipment.

The employee must occasionally lift and / or move up to 25 pounds.

Diversified Maintenance is an equal opportunity employer committed to inclusion and diversity and does not discriminate against an employee or applicant on the basis of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Diversified is a drug-free workplace and employment may be subject to passing a pre-employment drug screening.