Technical Support Specialist 1

VirtualVocations
Salem, Oregon, United States
Full-time
We are sorry. The job offer you are looking for is no longer available.

A company is looking for a Technical Support Specialist 1 (Remote).Key Responsibilities : Provide first-level technical support to customers via phone, email, or chatTroubleshoot and resolve basic technical issues related to computer systems, software applications, and networksDocument and track customer issues, resolutions, and follow-up actions in the support ticketing systemRequired Qualifications : Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experienceBasic understanding of computer systems, networks, and software applicationsAbility to work independently and as part of a team in a fast-paced environmentWillingness to learn and adapt to new technologies and processesFamiliarity with support tools and software, such as ticketing systems, is a plus

2 days ago
Related jobs
Promoted
Rinnai America Corporation
OR, United States

What does a Technical Support Specialist do at Rinnai?. Provide phone support in the service, installation and troubleshooting of all Rinnai product. Ensure the identification, documentation, and resolution of quality/performance issues; Support in the repair and/or failure analysis of product retur...

Umpqua Bank
Oregon

For each opportunity identified, the Tier 2 Specialist will work collaboratively with software engineering and/or TAG operational support to predict a failure and prevent the initial incident from reoccurring. Extensive verbal and written communication skills for a variety of audiences (both technic...

Promoted
Professional Career Solutions
Salem, Oregon

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. We're seeking someone who is great with people, building relationships, and putting customers first. Previous experience in customer service or sales is a plus. Ability to listen to and underst...

Promoted
TEKsystems
Aumsville, Oregon

Looking for a Desktop Engineer to support all IT desktop software and hardware issues for a healthcare facility. TEKsystems has an urgent need for a Desktop Support Engineer for our healthcare customer in the surrounding Salem, OR area. Desktop support 3-5 yrs t-shooting. ...

Promoted
Ford Motor Company
Salem, Oregon

The Technical Support Analyst (TSA) of the Centralized Technical Assistance Center (CTAC), reports directly to a Team Leader and is responsible for providing multiple channel bumper to bumper, module programing, and data corrections for automotive technical service assistance to Ford and Lincoln Dea...

Promoted
Oracle
Salem, Oregon

What you've done:5+ years of HCM product suite techno/functional testing and production support3+ years of HCM implementation or technical HCM Support experience2+ years of experience working with HCM Cloud products5+ years of experience in RDBMS, SQL, PL/SQL, XML, Java, J2EE and Oracle ADF, SOA and...

tanishasystems
Salem, Oregon

Ability to fix issues and support all flavors of client operating systems including windows and Mac Ability to support iOS and other handheld devices. Knowledge of support for Microsoft Office Suite - Office 365 online and Desktop application. REQUIREMENTS: Strong hands on experience needed on en...

Enumerate
Salem, Oregon
Remote

Are you someone who loves being the go-to for questions or needs of customers? Do you get excited about supporting a simple, expert, and powerful software solution?. We are a unique blend of technology and accounting, and we have the support structure to teach the right customer service professional...

Promoted
Astound Broadband Powered by Wave
Salem, Oregon

Canby, OR to Donald, OR to Molalla, OR).Opportunity to earn up to $88,000 or more! We offer a $32,000 base with a commission plan that allows you the freedom to exceed quota.See total compensation details below the job description).You will be representing a superior internet package and company tha...

Promoted
Lyft
Stayton, Oregon

Earn a $400 bonus in Corvallis when yougive 40 rides during your first 7 days.Lyft is a flexible earningopportunity and a platform that connects drivers with individualsthat need rides.Driving with Lyft is the perfect way to earn moneyon any schedule and is a great alternative to part-time, full-tim...