Customer Service Representative
Description :
- Managing sample room - tracking inventory of samples, re-orders, write labels and keep sample room organized, keeping showroom presentable for walk-in customers.
- Greet all customers when they walk in and assist them as they walk through the showroom to direct them to the right sections, and then assist to help them find the types of tile they're looking for.
- Asking questions like : what colors do you like, what's your style (contemporary / traditional) - help guide them to the types of tile they're really looking for
- Not a full service design center, so it's just helping them find the tile in the showroom
Additional Skills & Qualifications :
MUST HAVE
- HS diploma or GED
- Computer skills : basic excel, entering into existing spreadsheets
- Face to face customer service experience, can be retail or admin (1-2+ years of experience preferred)
- Someone who has strong interpersonal skills and able to build rapport
- Has tough skin and able to deal with strong willed individuals
NICE TO HAVE :
- Prior work experience working with tile or construction material
- Bilingual in Spanish and English (write, speak, and read)
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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