Service Advisor
North Park Toyota serves San Antonio as well as the surrounding areas and is part of the Berkshire Hathaway Automotive Group.
Besides having opportunities for growth, we also have an amazing work atmosphere.
We have been 12-time winners of the President’s Award.
We are committed to providing first-class customer service and are always looking for hardworking individuals to join our team and uphold this commitment! If you're interested in joining our team, please apply!
What We Offer
Medical, vision, and dental insurance
401K
Paid time off
Employee discounts
Company holidays
Holiday parties
Team building trips
Growth opportunities
Responsibilities
Oversee service orders and flow of Drive Lane.
Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Happiness scores at or above company standards.
Assist in diagnosing vehicle problems; order parts and tools as necessary.
Oversee administration of warranty claims as well as training and supervising of service department.
Set schedules and assigns tasks to service department employees.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Collaborate with upper management to make service department hiring and discipline decisions.
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver’s license
Willing to submit to pre-employment background check and drug screen
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Customer Service Advisor
As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. Were looking for those who share our values of honesty, int...
Truck Service Advisor I
As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers a...
Residential - HVAC Comfort Advisor
Elmer's Home Services Heating & Air Conditioning is currently seeking full-time Residential HVAC Comfort Advisors. Hi, I’m Elmer Zubiate, the owner of Elmer's Home Services: Air Conditioning & Heating. Uniforms (Weekly Laundry Service). ...
Express Service Advisor - Subaru Clear Lake
We need a Service Advisor who is an expert in the art and science of customer service. Express Service Advisor – Automotive. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. Greet service department customers promptly and courteously—attit...
RV Service Advisor
Start your journey with Blue Compass RV as we are looking a Service Advisor to join our team. Determine specialized product needs and services by working directly with customers. A minimum of one year of service experience is preferred. ...
Service Advisor
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation. At least two years of experience as an automotive service writer or service advisor...
Service Advisor/Counter Sales Person
We are looking for a personable Service Advisor to act as the liaison between our customers and service technicians. The Service Advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technician...
College Access and Success Advisor, High School-Based Services
College Access and Success Advisor - High School-Based Services. The San Antonio Education Partnership College Access and Success Advisor will provide services. This position reports to the Program Manager - High School-Based Services. Provide services to students in five key areas: goal setting, ca...
Virtual Customer Service Advisor
We care like family! Jump-start your career as a Customer Service Advisor today with Parallon. Come join our team as a Customer Service Advisor. Minimum one-year customer service experience required in a customer service, healthcare office, hospitality, retail sales or client manager role. Our servi...
Customer Service Advisor
Customer Service AdvisorWhy USAA? Let’s do something that really matters. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal ...