OVERNIGHT SUPPORT TEAM MEMBER
Responsibilities
Provides overnight support for assigned team to include receiving and preparing product and maintaining the floor, displays, and back stock in accordance with company standards
All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times
All positions must be performed in accordance with team and store Standard Operating Procedures
Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department
Checks product to ensure it meets WFM quality standards
Accurately sorts and scans waste
Stocks and cleans shelves, bins, and food preparation areas
Maintains back stock in good order
Handles DC and UNFI invoices for product delivered outside store receiving hours
Properly checks-in product and reports miss-picks to team leadership
Receives product from receiving location to sales floor or appropriate back stock spaces
Aids in receiving and sorting overnight deliveries for other teams
Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings
Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques;
answers phones and pages promptly and courteously
Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product
Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices
Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards
Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing
Immediately reports safety hazards and violations
Performs other duties as assigned by store, regional, or national leadership
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