PATIENT ACCESS REPRESENTATIVE - ADMITTING

PATIENT ACCESS REPRESENTATIVE - ADMITTING

Purpose of Position :

Patient Access is the first point of contact for all patients accessing the facility(s). Greet patient and family members. Obtain all necessary information for all patient types to initiate care, treatment and billing by completing entry into multiple systems.

Skills and Qualifications :

• High school graduate, minimum
• Typing at least 35 wpm
• Knowledge of Patient Access process, Clinical Care process and Revenue Cycle
• Knowledge of medical terminology and managed care concepts preferred
• Refined communication skills, both written and oral
• Ability to cope with the stress of the position and deadlines imposed
• Refined organization skills with a well-developed style of diplomacy
• Ability to function independently, displaying personal integrity and always maintaining confidentiality
• Professional manner and appearance in accordance to the Aultman Hospital policies
• Knowledge of computer and the software systems utilized by the clinical, registration and patient financial services departments

Responsibilities & Expectations :

Working Conditions :

PIf5aadba01314-30511-38471277