Customer service Representative

Job Posting : Logistic Customer Service Representative

Schedule and Pay :

• Schedule : Monday - Friday, 7 : 30 am - 4 pm (with some flexibility on hours).
• Pay Rate : $24.25 per hour.

Location : Omaha, NE, United States

Job Duration :

• 5-month assignment with potential for full-time conversion based on performance.
• Assignment until about March of 2025 if performance is satisfactory.

Job Functions :

• Heavy phone and email communication with both customers and transportation companies regarding order status.
• Coordinate and schedule shipments.
• Negotiate freight rates and process freight invoices.
• Maintain close follow-up processes.
• Handle tough conversations and provide exceptional service.

Responsibilities :

• Interact and establish relationships with suppliers, consumers, and freight vendors.
• Serve as a liaison between traders, suppliers, and consumers.
• Review and analyze various reports.
• Identify best practices to streamline processes.
• Ensure adherence to safety policies and procedures.

Qualifications :

• Minimum 2 years of college business courses or equivalent commercial customer service experience.
• Strong organizational skills and flexibility to changing assignments.
• Ability to work with deadlines and resolve customer complaints / issues.
• Proficient PC skills including Microsoft Windows, Word, and Excel.

Preferred Qualifications :

• Knowledge of the transportation industry.
• Bi-lingual speaking skills in Spanish.
• Experience in transportation coordination or CSR in logistics.

Interview Process :

1. Teams interview with Human Resources

2. Teams meeting with the hiring manager.

Additional Information :

• Dress code : Business casual, conservative attire.
• Nucor is an Equal Opportunity / Affirmative Action Employer M / F / Disabled / Vets and a drug-free workplace.

Application :

Interested candidates should apply as soon as possible, aiming to start either on the 19th or the 26th of this month.

Apply immediately to begin an exciting and rewarding career!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.

As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity.

It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world.

Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities.

At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center.

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