Job Details
Description
Job Summary : AYR patient service responsibilities include : assembling patient trays in a timely and accurate manner ensuring that all items are placed on the tray according to the patients request and therapeutic diet order.
Cafeteria service responsibilities include : serving all cafeteria customers in a timely and courteous manner; accurate cash handling and operation of cash register.
Service and Quality Standards :
1. Service
Is Customer focused
Anticipates customer needs
Adheres to customer service standards
Is Competent, caring and compassionate
Treats coworkers and customers with dignity and respect
Demonstrates competent, caring and compassionate behavior
to customers and coworkers
2. People
Is conversation conscious
Assures confidentiality of patient and employee information
Is positive in interactions with others
Is courteous and respectful
Promotes a harassment free environment
Inspires the trust of others
Acts in accordance with hospital policies and code of conduct
3. Quality
Is excellent in patient care and service
Demonstrates multidisciplinary cooperation
Assists in obtaining excellent satisfaction scores of feedback
Is safety conscious
Demonstrates safety consciousness and supports safety initatives
Is involved with improvement efforts
Supports performance improvement
Seeks ways to improve systems and services
Shows commitment to improvement efforts
Meets mandatory educational requirements
4. Growth
Is a loyal ambassador
Demonstrates commitment to hospital mission and vision
Is active and involved
Supports hospital initiatives
Champions innovation and supports change
Is a positive role model
Fosters team cooperation
5. Finance
Is a good steward of hospital resources
Develops / uses efficient work methods
Is cost effective
Conserves organizational resources
Job Responsibilities :
Room Service : processes patient meal requests by assembling trays based on the items printed on meal tickets according to the patients request and physician ordered therapeutic diet.
All items, both hot and cold, are handled according to HACCP guidelines to ensure patient safety and satisfaction. Follows guidelines of diet when preparing and portioning menu items.
Cafeteria Service : serves all cafeteria customers in a timely and courteous manner. Follows menu guidelines for portion sizes and uses proper food safety and handling guidelines when serving and stocking food.
Uses all equipment assigned in accordance with department safety and sanitation standards. Properly cleans all equipment after use.
Reports all equipment problems promptly to a manager
Actively supports and participates in performance improvement activities.
Treats all information and data within the scope of the position with appropriate confidentiality and security.
Cooperates fully in all risk management activities and investigations.
Knowledgeable of, observes and complies with hospital safety policies, emergency procedures, and standard precautions.
Mandatory Inservice and Training Requirements
Qualifications
Education Requirements and Other Requirements :
Education Level : High School Diploma or equivalent
Certification / Licensure : Must be able to read, write, and speak English
Experience Requirements : Prior food service experience necessary
Working Conditions : Exposure Category III : Tasks that involve no exposure to blood, body fluids, or tissues, and Category I tasks are not a condition of employment.
The normal work routine involves no exposure to blood, body fluids, or tissues. Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.
Food Service-Cook
Our primary function is to offer continuous nursing, medical, and other health and social services on a 24-hour basis, under physician directed care and RN supervision. We service a multitude of patients and their families across our vast network, while remaining committed to the professional develo...
Customer Service/Legals Representative - Patient Financial Services - FT Days (49537)
Provides customer service for incoming phone calls to the Patient Financial Services department, including insurance and patient calls. Provides Customer Service for incoming calls to the Patient Financial Services department. Also, provides customer service to patients presenting at the cashier sta...
Customer Service Representative - WFH (Receive $300 bonus for 5 days of training)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. Receive $300 bonus for 5 days of training¹. Must complete all 5 days...
Food Services Manager in Training
Certified Dietary Manager, Certified Food Protection Professional (CDM, CFPP), per the Certifying Board for Dietary Managers, the credentialing agency of the Association of Nutrition & Foodservice Professionals (ANFP). Associate's or higher degree in food service management or in hospitality, in...
Part Time Van Delivery Driver
Gordon Food Service Store, the retail division of Gordon Food Service, offers the fast pace of retail in an environment that lets you balance your life and foster development for future growth. Gordon Food Service prides ourselves on the competitive wages and benefits offered: . Our 170+ stores are ...
Custodial Services Worker
As a Custodial Services worker on our team, you’ll take on the important job of keeping our operations and locations clean, so that our customers can stay happy and healthy. Maintains friendly, efficient, positive guest service demeanor towards guests, clients and co-workers. Are you self-motivated ...
Customer Service Representative, PT Days/Evenings
Part time Day Shift - Evenings Shift. Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift. Customer Service Representative. We want you to join our team as a Customer Service Representative. ...
TLP Youth Care Worker
Provide shift planning, coaching, and decision-making support for staff on duty, consistent with CARE principles. In addition, assist staff in implementing client-specific interventions/supports based on the client's LifeSet service plan and red flag updates. Assist in interviews, selects, supervise...
Graduate (nursing Services) - Med Surg - Ft Varies (50284)
Provides safe and effective delivery of patient care, utilizing a systems theory approach, through assessment, goal setting, and outcome evaluation.Practices within the parameters of the Illinois Nursing and Advanced Practice Nursing Act and Anderson Hospital policies and procedures.Practices autono...
WFH Customer Service Representative - Intuit (Receive $300 bonus for 5 days of training)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Receive $300 bonus for 5 days of training¹. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the ...