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Market Financial Center Manager - Santa Monica Market

Market Financial Center Manager - Santa Monica Market

Bank of AmericaMalibu, CA, US
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Job Title

The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position : FDIC

This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.

This job is responsible for supporting a cluster of financial centers in designated markets in the absence of the assigned financial center manager and as a market-level resource. Key responsibilities include managing as a business owner, fostering a team environment, and instilling an effective client-centric and risk culture. Job expectations include driving operational excellence, ensuring that all aspects of the financial center run effectively and cohesively.

Responsibilities :

  • Operates as a back up financial center leader within a market
  • Manages client traffic, engaging and appropriately routing clients, and fostering client retention
  • Manages business results through formalized management routines and coaching
  • Creates a world class client experience environment
  • Manages market-level initiative prescribed by market leaders
  • Drives operational excellence

Managerial Responsibilities :

  • Opportunity & Inclusion Champion : Creates an inclusive team where members are treated fairly and respectfully.
  • Manager of Process & Data : Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
  • Enterprise Advocate & Communicator : Delivers clear and concise messages that motivate, convey the "why" and connects contributions to business results.
  • Risk Manager : Leads and encourages the identification, escalation and resolution of potential risks.
  • People Manager & Coach : Knows and develops team members through coaching and feedback.
  • Financial Steward : Manages expenses and demonstrates an owner's mindset.
  • Enterprise Talent Leader : Recruits, on-boards and develops talent, and supports talent mobility for career growth.
  • Driver of Business Outcomes : Delivers results through effective team management, structure, and routines.
  • Skills :
  • Coaching
  • Customer Service Management
  • Customer and Client Focus
  • Performance Management
  • Talent Development
  • Business Operations Management
  • Recruiting
  • Result Orientation
  • Risk Management
  • Sales Performance Management
  • Inclusive Leadership
  • Leadership Development
  • Prioritization
  • Problem Solving
  • Referral Management
  • Minimum Education Requirement : High School Diploma / GED / Secondary School or equivalent

    Shift : 1st shift (United States of America)

    Hours Per Week : 40

    Pay Transparency details :

    US - CA - Malibu - 23717 Malibu Rd - MALIBU BC (CA8149) Pay and benefits information Pay range $72,000.00 - $90,300.00 annualized salary, offers to be determined based on experience, education and skill set. Predictable pay This role is compensated with a base salary and is not incentive eligible. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

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    Financial Center Manager • Malibu, CA, US

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