Member Service Guide - Bilingual Spanish

VirtualVocations
Olympia Heights, Florida, United States
Full-time
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A company is looking for a Member Service Guide who will provide support for members in a call center setting.Key Responsibilities : Engaging with members to understand their needsAssisting members in finding suitable healthcare providersDocumenting member information accurately in the systemRequired Qualifications : Fluency in both English and SpanishMinimum 3 years of customer service experienceExperience working in highly regulated environments like HIPAAComfortable with multitasking and fast-paced environmentsAbility to handle intense emotional situations

3 days ago
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