Search jobs > Tamarac, FL > Director customer
A company is looking for a Symphony Customer Success Director to enhance customer adoption and utilization of their product.
Key ResponsibilitiesBuild strong relationships with clients to optimize their ROI from SymphonyDrive customer onboarding and renewal processes to ensure high retention ratesAnalyze customer data to provide insights and recommendations for improved ROIRequired Qualifications and EducationMinimum of a 4-year degree or comparable industry experience5+ years of experience in a customer-facing role focused on Software as a Service5+ years of experience in the collaboration industry is preferredITIL Foundations certification or comparable industry certification is preferred
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