JOB DESCRIPTION
End Client : Unisys / Dell - Dell certifications are required once an offer is extended and prior to candidate starting work.
These are free of cost to the candidate!
Fed Ex Address : Kentwood, MI
Weekly Mileage : -
Vaccination Requirements : Vaccination is NOT required
Candidate(s) are NOT paid to drive to and from work. All mileage during the day to work locations are reimbursed per the standard Client mileage.
Prescreen Questions : MUST HAVE ON TOP OF EVERY RESUME
- How many years of Computer Hardware Repair Field experience do you have?
- Within the last years how many Motherboards have you replaced?
- Within the last years how many LCD’s have you replaced?
- How many years of experience do you have diagnosing Dell laptops and PC’s?
- Are you A+ Certified? (A+ certification is required by the client. Selected candidates who do not already have their A+ certification will have days after their start date to become certified, or be subject to termination.)
Key Responsibilities :
- As a Field / Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
- Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
- You may also perform whole unit swaps, repair or replace PC peripherals.
- Must have reliable transportation as this role services the metro and surrounding areas.
- Close service tickets in real time in the Unisys Call Management system using Company provide phone.
Key Qualifications :
Must have his / her OWN RELIABLE CAR and CAR INSURANCE
- Years of hands-on experience with laptop and desktop break-fix
- Computer-building background experience preferred
- General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
- Ability to resolve basic / non-complex problems as directed
- Client and / or governmental clearance may be required
- Police or criminal background verification clearance may be required
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