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Director Product Management & Strategy

Director Product Management & Strategy

ZscalerSan Jose, CA, United States
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Overview

About Zscaler

Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ : ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.

Our Engineering team built the world’s largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today\'s cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.

Role overview

Processing billions of transactions and generating trillions of data points daily, we believe data is the key to disrupting the cybersecurity market through AI. Reporting to the EVP of AI Innovations—who drives this strategic initiative under our CEO—you will play a crucial role in shaping and scaling this groundbreaking organization. This hybrid role requires three days a week in our New Jersey office, though exceptional candidates in San Jose may also be considered. As the Director of Product Management & Strategy, you will transition advanced AI prototypes into successful products. This role demands sharp prioritization, operational excellence, and successful collaboration with design partners, stakeholders, and field teams to drive customer adoption and deliver market impact. This is a career-defining opportunity to shape the future of cybersecurity through AI. In this role you will :

  • Manage the customer interactions : recruit and manage the interface to design partners, run executive briefings in order to capture and synthesize feedback into crisp problem statements and ranked actions
  • Prioritization from zero : run weekly triage and monthly / quarterly planning; maintain a single ranked backlog with owners, milestones, dependencies, and risks
  • Launch enablement : craft narratives, proof points, and canonical demos for SecOps / ITOps products; own preparation, run-of-show, and follow-ups for customers, executive reviews, and industry events
  • Operational : help define roles, the hiring plan, and working agreements across NJ and other locations; set the cadence (OKRs, Weekly Business Review, decision / issue logs)
  • Field alignment : create a tight pipe with Sales / CS / SE; convert deal feedback and competitive intel into enablement and backlog inputs; close the loop with the field

What We’re Looking for (Minimum Qualifications)

  • 10+ years in strategy / operations, solutions, or adjacent leadership in enterprise software; demonstrable 0→1 / early-stage experience
  • Direct experience partnering with Engineering / SRE / Platform in cloud-native environments (AWS / Azure / GCP)
  • Proven ability to drive cross-functional prioritization and produce exec-ready materials (decks, one-pagers, demos)
  • Executive presence with customers, showcasing excellent synthesis and communication, combined with a high bias to action and a thirst to learn and grow
  • Bachelor’s or advanced degree in Mathematics, Physics, Chemistry, Computer Science, Machine Learning, Statistics, or a related field, with 5+ years of applied experience in machine learning and data modeling
  • What Will Make You Stand Out (Preferred Qualifications)

  • Background in AIOps or SecOps
  • Experience with new product introduction
  • Deep understanding of advanced data driven approaches to prioritization
  • #LI-Hybrid

    #LI-KM9

    Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

    The base salary range listed for this full-time position excludes commission / bonus / equity (if applicable) + benefits.

    Base Pay Range

    $192,500—$275,000 USD

    At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

    Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including :

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!
  • Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here (https : / / www.zscaler.com / careers) .

    By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

    Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. Know Your Rights : Workplace Discrimination is Illegal (https : / / www.eeoc.gov / sites / default / files / 2023-06 / 22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

    Pay Transparency

    Zscaler complies with all applicable federal, state, and local pay transparency rules.

    Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

    #J-18808-Ljbffr

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    Director Product Management • San Jose, CA, United States

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