Business Operations Coordinator, Mailroom (On-Site)

Company Description

The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.

We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.

Job Description

The Business Operations Coordinator is primarily responsible for handling all incoming physical and electronic mail and processing it through and into Verisk's multiple systems.

The Business Operations Coordinator role is not directly client facing, but you will work closely with outside vendors and internal staff in multiple disciplines.

Each Business Operations Coordinator is responsible for successful communication, timely responses, problem solving, and providing overall excellent customer service.

This position is required to be in office 4 days per week and will have the ability to work remotely 1 day per week. If you thrive in a fast-paced environment that emphasizes individual accountability with the support of a team structure, come join us!

About the Day-to-Day Responsibilities of the Role

• Pick up and process all physical mail from multiple locations
• Work with mail vendors to ensure timely delivery of all mail and packages
• Manage mail portals and inboxes and process all electronic mail
• Find efficiencies for faster mail processing
• Process mail through internal systems (Crosspoint, Packet Expert, Index Expert, Relay Navigator, etc.)
• Send outgoing mail, releases, proof of representations letters, CD requests etc. as requested by all Services departments
• Assist Lien Service Coordinators, Lien Specialists, Allocations Paralegals, Attorneys, and staff with additional requests needed
• Assist with celebrations and employee engagement events on-site
• Assist with other Business Operations duties as assigned

Qualifications

• Detail-oriented, organized, quality-focused and results-driven
• Customer service and communication skills, both verbal and written
• Excellent technical skills and working knowledge of Microsoft Office
• Able to work independently, self-directed, highly motivated
• Desire to work in a fast-paced, professional, team-focused environment
• Flexible and adaptable
• Have a reliable vehicle and the ability to pick up mail at an outside location 2 to 3 times per week
• 0-1 years' experience
• Associate's or bachelor's degree preferred

Additional Information

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale.

We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.

We're 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas.

Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and / or expression, sexual orientation, veteran's status, age or disability.

Verisk's minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

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