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Senior Manager Customer Experience Strategy

VirtualVocations
Inglewood, California, United States
Full-time

A company is looking for a Senior Manager, Customer Experience Strategy.Key Responsibilities : Design and lead Voice of Customer programs to provide actionable insightsAnalyze customer data to drive improvements in customer experienceFacilitate cross-functional meetings to optimize customer experienceRequired Qualifications : 5+ years experience in Customer Experience or Market ResearchExperience managing global customer listening programsKnowledge of survey design and research methodsExperience in analyzing qualitative and quantitative dataStrong analytical and logical reasoning skills

11 days ago
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