Talent.com
Senior Director of Application Support

Senior Director of Application Support

VirtualVocationsLubbock, Texas, United States
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Senior Director of Application Support to lead global support operations for their ERP SaaS platform.

Key Responsibilities

Oversee day-to-day operations, incident response, customer escalations, and SLAs for the application support function

Build and manage a high-performing team of support managers, engineers, and analysts

Develop operational standards, KPIs, and performance metrics while driving root cause analysis for recurring issues

Required Qualifications

Bachelor's degree in Computer Science, Information Systems, or related field (Master's preferred)

15+ years of experience in technical or application support roles, with at least 8+ years in leadership

Experience managing support operations for a cloud-based ERP or enterprise SaaS platform

Strong familiarity with ITSM frameworks and tools

PMP, ITIL, or relevant certifications preferred

serp_jobs.job_alerts.create_a_job

Application Support • Lubbock, Texas, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Senior Regional Sales Director

Senior Regional Sales Director

VirtualVocationsLubbock, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Regional Sales Director - Mid Atlantic.Key Responsibilities : Lead a team of Enterprise Account Managers to drive the full sales cycle for IT security solutions ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Application Support Engineer

Application Support Engineer

VirtualVocationsLubbock, Texas, United States
serp_jobs.job_card.full_time
A company is looking for an Application Support Engineer to join their Shared Services Technology team in a remote capacity. Key Responsibilities Own the design, development, implementation, asses...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Modern Applications Architect

Modern Applications Architect

VirtualVocationsLubbock, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Modern Applications Architect.Key Responsibilities Map business needs to technical solutions and lead teams in building applications Act as a thought leader and mentor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Support Enablement Manager

Support Enablement Manager

VirtualVocationsLubbock, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Support Enablement Manager to design and lead support training and development programs.Key Responsibilities Guide junior support engineers through their technical deve...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Director of Identity Governance

Director of Identity Governance

VirtualVocationsLubbock, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Director, Identity Governance & Directory Services.Key Responsibilities Define and execute the enterprise identity governance and access control strategy Lead deployme...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Client Partnership Director

Client Partnership Director

VirtualVocationsLubbock, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Director, Client Partnership responsible for client success and growth across a group of clients. Key Responsibilities Manage a client portfolio delivering $2M - $5M ann...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Director of Communications

Senior Director of Communications

VirtualVocationsLubbock, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Director, Executive & Employee Communications.Key Responsibilities Lead the strategy, planning, and execution of executive and employee communications Partner w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Manager, IAM Development

Senior Manager, IAM Development

VirtualVocationsLubbock, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, IAM Development.Key Responsibilities Lead the design, development, and execution of enterprise-scale IAM strategies and programs Oversee IAM metrics an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Director of Client Services

Director of Client Services

VirtualVocationsLubbock, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Client Services & Strategy.Key Responsibilities Oversee and mentor the Sales Manager team to ensure exceptional client experiences Develop strategies to en...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Solutions Manager

Solutions Manager

VirtualVocationsLubbock, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Solutions Manager to provide superior customer service and technical support to clients.Key Responsibilities Deliver exceptional customer service by addressing inquirie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Senior Integration Solutions Manager

Senior Integration Solutions Manager

VirtualVocationsLubbock, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Sr Integration Solutions Manager.Key Responsibilities Lead the planning, design, and execution of technical integrations across various partners and platforms Develop ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Director of Engineering

Director of Engineering

VirtualVocationsLubbock, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Engineering - Tech Ops & Support (REMOTE).Key Responsibilities : Set and execute the multi-year TechOps and Support strategy, managing financials and vendor ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Solution Consulting

Director of Solution Consulting

VirtualVocationsLubbock, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Solution Consulting for Process Industries.Key Responsibilities Lead and mentor a team of Solution Consultants for pre-sales engagements Develop and implem...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Director of Network Optimization

Director of Network Optimization

VirtualVocationsLubbock, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Lead Director of Network and Trend Optimization.Key Responsibilities Manage medical costs by collaborating with various teams to optimize cost trends and pricing strate...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Application Development Engineer

Senior Application Development Engineer

VirtualVocationsLubbock, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Application Development Engineer.Key Responsibilities Designs, develops, tests, and deploys complex enterprise software solutions Collaborates with various tech...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Enterprise Client Delivery Lead

Enterprise Client Delivery Lead

VirtualVocationsLubbock, Texas, United States
serp_jobs.job_card.full_time
A company is looking for an Enterprise Client Delivery Lead.Key Responsibilities Lead the onboarding and implementation journey for institutional enterprise clients Manage the full delivery life...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Executive Director of Systems Operations

Executive Director of Systems Operations

VirtualVocationsLubbock, Texas, United States
serp_jobs.job_card.full_time
A company is looking for an Executive Director of Systems Operations & Product Management.Key Responsibilities Define product strategy and roadmap for HRIS platforms and connected solutions Lead...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Director of Ecommerce

Director of Ecommerce

VirtualVocationsLubbock, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Ecommerce.Key Responsibilities Manage and enhance the overall ecommerce experience, including site merchandising and conversion optimization Develop and ex...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Director of Business Development

Senior Director of Business Development

VirtualVocationsLubbock, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Director, Business Development - U.Key Responsibilities Achieve and maintain effective client relationships and deliver solution-driven capabilities Make sales ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Director of HEDIS Operations

Senior Director of HEDIS Operations

VirtualVocationsLubbock, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Director of HEDIS Operations.Key Responsibilities Lead and oversee HEDIS abstraction and submission processes for timely and accurate execution Manage a team of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day