The Operations Lead will coordinate and manage all IT infrastructure activities at the Operations and Maintenance (O&M) level.
The Operations Lead will oversee day-to-day operations coordinating all operational interfaces between the deployment of assets and systems and the decommissioning of legacy infrastructure assets and applications.
The Operations Lead will ensure the quality of delivered services by the associated O&M teams, and orchestrate, motivate, and support a large cross functional team supporting a dynamic IT environment.
The Operations Lead will coordinate activities between the Program, Government, and third-party contractors as needed.
Essential Duties and Responsibilities :
- Coordinate and manage all IT infrastructure activities at the O&M level.
- Oversee day-to-day operations coordinating all operational interfaces between the deployment of assets and systems and the decommissioning of legacy infrastructure assets and applications.
- Ensure the quality of delivered services by the associated O&M teams.
- Orchestrate, motivate, and support a large cross-functional team supporting a dynamic IT environment.
- Coordinate activities between the program, government, and third-party contractors as needed.
- Provide technical expertise and lead teams in the design, installation, and troubleshooting of legacy systems and newly implemented infrastructure across an enterprise of similar size, scope, and complexity as the IT environment.
- Support the coordination toward implementing and executing modern IT delivery methodologies (e.g., DevSecOps, Agile, AIOps).
- Provide systems engineering support for Windows and Software as a Service (SaaS) based systems.
- Lead teams to troubleshoot and resolve problems with hardware and software and respond to suggestions for improvements and enhancements and develop user documentation.
- Address problems with system integrations and compatibility across multiple platforms.
Supervisory Responsibilities :
This position may require the supervision of teams of personnel.
Minimum Qualifications :
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- 7+ years of experience providing technical expertise and leading teams in the design, installation, and troubleshooting of legacy systems and newly implemented infrastructure across an enterprise of similar size, scope, and complexity as the IT environment.
- Possess an active Agile certification from an Accredited Training Provider.
- Possess an active ITIL Foundation Certification.
- Knowledge and experience providing systems engineering support for Windows and Software as a Service (SaaS) based systems.
Preferred Qualifications :
- Master's degree in Information Technology, Computer Science, or a related field.
- Experience in IT infrastructure planning, development, and operations.
- Experience using Agile methodologies on projects of a similar complexity as the IT environment.
- Experience using ITSM (e.g., ServiceNow).
- Possess a current Certified Information Technology Manager (CITM).
Security Clearance :
- Must be able to obtain and maintain a Top-Secret clearance.
- Must be a U.S. Citizen.
Physical Requirements :
- Must be able to be in a stationary position more than 50% of the time
- Must be able to communicate, converse, and exchange information with peers and senior personnel
- Constantly operates a computer and other office productivity machinery, such as a computer
- The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations.
Must be able to exchange accurate information in these situations
- The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Operations Supervisor, INSCOM - Security Clearance Required
We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Final Top-Secret Clearance based upon a TIER 5 Background Investigation, and favorable eligibility determination for access to Sensitive Compartmented Information (SCI) IAWICD 704 Some ...
Multimedia Designer - Security Clearance Required
SAIC is looking for a highly motivated Multimedia Designer with out of the box creative thinking to join our Space and Intelligence Business Group.As a Multimedia Designer, you will work in a dynamic environment to assist with defining customer requirements, developing solutions, and creating innova...
Radar Payload Performance Engineer (MTS/SMTS) - Security Clearance Required
Current and active Top Secret/SCI security clearance. Our leadership philosophy is simple: every employee, regardless of level and role, can demonstrate leadership. When you join our team, you’ll be part of a special collection of problem solvers, thought leaders, and innovators. The Electronics and...
Desk Officer - Security Clearance Required
Active TS/SCI with Polygraph level clearance is required. Experience in Intelligence Operations / Analysis / Support to Field Operations. Previous customer experience as a Desk Officer, Reports Officer, or Staff Operations Officer. Peraton offers enhanced benefits to employees working on this critic...
C4I Systems Engineer (Active Secret Clearance) (Center for Securing the Homeland) - Security Clearance Required
Active Secret clearance required, and ability to obtain Department of Homeland Security (DHS) fitness and/or component suitability. Lead tasks which include planning and execution of the work, leading teams, and developing and presenting results to the sponsor. The R&D centers we operate for the gov...
Systems Analyst - Security Clearance Required
The Intelligence Operations Controller is a key part of a new and growing operations center team, responsible for ensuring the success of multiple mission threads in support of national security. Minimum Clearance Required to Start: TS/SCI with Polygraph. Percentage of Travel Required: Up to 10%. In...
GRT - Network Technician - Senior (Government) - Security Clearance Required
Our National Security Team supports the intelligence community, providing, operating and assuring critical voice, video and collaboration services for the full spectrum of operations. Support initiatives for project-related and ongoing operations for network and voice communication services. CISCO, ...
Senior Specialized Administrative Support Officer - Security Clearance Required
Minimum Clearance Required to Start: TS/SCI with Polygraph. The Senior Specialized Administrative Support Officer will provide high-level administrative support to senior leaders, ensuring efficient day-to-day operations. Percentage of Travel Required: Up to 25%. Oversee onboarding new employees, in...
Counter-Space Payload Engineer - Security Clearance Required
Must possess an active TS/SCI clearance with Polygraph. Ability to develop link budgets and understand link parameters to assess effectiveness of payload operations. Experience in the design, development, deployment, and operations of Radar, Optical, and RF systems for the detection of counter-space...
Cyber Support Developer - Principal - Security Clearance Required
Knowledge with cybersecurity architectural principles such as defense in depth, resilience, and integrated security operations. Minimum Clearance Required to Start: TS/SCI with Polygraph. Work with a team of Cyber Security engineers to develop Cross Domain Solution (CDS) interfaces with focus in dev...