We have an opening for an experienced, in-office, full-time Customer Service Representative. This important role is the first to connect with our customers and provide the high level of service that we're known for.
We offer extensive training, competitive pay, 8 holidays, paid time off and parental leave, free parking, a comprehensive health insurance program and an amazing match to our retirement plan.
Ensure you read the information regarding this opportunity thoroughly before making an application.
Essential Duties and Responsibilities :
- Answer inbound calls and follow up on voicemails
- Promote products, services, and maintenance plans
- Schedule service, maintenance, and sales appointments
- Make outbound calls
- Monitor and reply to customer emails
- Document customer concerns and resolution
- Assist with customer mailings and related projects
- Other duties as assigned
- Scheduled first shift, M-F, in-office, with rotating Saturday mornings
- High personal integrity and desire to serve others
- High school diploma / GED required (college experience or degree a plus)
- 2+ years of customer service or call center experience
- Strong verbal and written communication skills
- Dependable, patient, and compassionate personality
- Self-motivated with strong organizational ability
- Strong computer and data entry skills, to include Word, Excel, and Outlook
- Multi-lingual ability (preferred, not required)
Standard Heating has been serving the Twin Cities community for over 94 years. We believe that our small business atmosphere and open-door policy allows us to be a fun and professional work environment! We hire people who are enthusiastic, energized by engaging with customers, and are always striving to learn and grow.
If that sounds like you, we'd love for you to apply today!
PI26ca2d088137-36310-35836569
Remote customer services representative
This is a part-time remote role for a Customer Services Representative at AEW. Experience in customer service or a related field is a plus. Offering over 40 years of experience, AEW provides real estate investment management services to investors worldwide. The role involves handling customer inquir...
Work From Home Customer Service Representative - Part Time
Data entry clerks come from all different backgrounds including, data entry, telemarketing, customer service, sales, clerical, secretary, administrative assistant, warehouse, inventory, receptionist, call center, part-time, retail fields & more!. Earn at Home by Taking Polls - Customer Service Repre...
Customer Service Representative - WFH
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...
Customer Service Representative - Evenings and Weekends
Customer Service Representative. We are looking for a Customer Service Representative at our Eden Prairie. We are looking for warm and enthusiastic team members! We are a locally owned franchise, offering a family-like atmosphere, where you will be supported by our expert leadership team. No Experie...
Customer Service Representative (Opener)
Customer Service Representative greets members, prospective members and guests, providing exceptional customer service. Customer Service Representative. Customer service background preferred. Exceptional customer service skills; able to interact in a positive and professional way with members and co...
Customer Service Representative - Part-time
The Representative – CSR uses standard operating procedures (SOP) to process orders, prepare correspondence, and fulfill customer needs to ensure customer satisfaction. Receive and resolve customer requests, concerns, and complaints in a professional and timely manner\. Answer and route departmental...
Customer Service Representative - TurboTax (WFH)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Retail Customer Service Representative/cashier
We are passionate about customer service and developing long-term customer relationships. RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER. Provide superior service when assisting customers at the point of sale/checkout area; build repeat business through customer satisfaction. It is Micro Center’s co...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...