Real-Time Coordinator
VirtualVocationsDes Moines, Iowa, United Statesjob_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Healthcare - Real Time Coordinator.
Key Responsibilities
Manage real-time performance across Voice, Email, and Messaging / Chat channels
Monitor incoming volumes and arrange additional coverage as needed
Collaborate with management to analyze and improve support delivery
Required Qualifications
Work experience in an Analyst position
Previous experience using CX platforms (Zendesk preferred)
Basic level of Google Sheets / Microsoft Excel skills
Amazing work ethic and ability to multitask
Connection to core values such as humility and ownership
serp_jobs.job_alerts.create_a_job
Coordinator • Des Moines, Iowa, United States
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