FT CUSTOMER SUPPORT SPECIALIST - WORK FROM HOME

Intelligems
Manassas Park, VA, United States
Remote
Full-time
  • Customer Service / Fully Remote - Anywhere in U.S. / Competitive salary / Medical & dental insurance / PTO - As a Customer Support Specialist you'll : Deliver a best in class customer experience by responding promptly to customer inquiries;
  • Analyze and troubleshoot technical issues, determine root causes, and provide solutions or escalate issues to other teams as necessary;
  • Learn products inside and out so that you can answer questions quickly and accurately; Identify trends in issues and provide feedback and insights to product, tech, and ops teams;

Participate in knowledge-sharing activities, such as training and documentation...Hiring Fast >

3 days ago
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