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Clinical Office Assistant - CareResource Hawaii

Diagnostic Laboratory Services, Inc
Care Resource Hawaii - Oahu
Part-time

JOB SUMMARY

RESPONSIBILITIES :

  • Under the general direction of the Intake Manager, the Clinical Office Assistant receives, records, and schedules Medicare certified patient services according to the patients' needs and staffing availability.
  • Provides clinical support to the Intake Manager related to operational needs.
  • Performs appropriate and timely follow-up in response to patients’ services and clinical needs.
  • Provides day-to-day staff and administrative assistance; triages and schedules patients; screens and refers phone calls;

communicates with clinical staff and patients; clerical and staff support to clinical teams and assists with clinical processes as required.

II. TYPICAL PHYSICAL DEMANDS :

  • Seeing, speaking, hearing, finger dexterity.
  • Constant : reaching above, at and below shoulders; repetitive arm / hand motion and frequent gripping of objects.
  • Frequent : walking, standing, stooping / bending, and twisting body.
  • Occasional : lifting / carrying weight up to 35 pounds, pushing / pulling 3.5 pounds of force.

III. TYPICAL WORKING CONDITIONS :

Not subjected to adverse environmental conditions.

IV. MINIMUM QUALIFICATIONS :

A. EDUCATION / CERTIFICATION AND LICENSURE :

High school diploma or equivalent.

B. EXPERIENCE

  • Prior clerical office experience answering telephones, operating office equipment with accuracy, and contact with people.
  • Ability to organize, prioritize and manage multiple projects concurrently.
  • Ability to use Microsoft Office, Outlook, Excel, and Word.
  • Ability to operate various office equipment such as computers, facsimile, calculator, and copier.
  • Able to communicate effectively in English, both orally and in writing.
  • Familiarity with medical terminology.
  • 14 hours ago
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