Team Supervisor / Front Desk Associate @ Sherwood Urgent Care
Job Category : Manager Requisition Number : TEAMS005419 Showing 1 location Job Details
Description
Urgent Team is looking for an experienced Team Supervisor / Front Desk Associate to join our center in Conway, AR. The ideal candidate will have a minimum of one year of experience performing Front Desk tasks (patient check-in, insurance verification, etc.
and some supervisory experience in a healthcare setting. The ability to work during all business hours, including evenings and rotating weekends, is required.
In return, we offer a comprehensive benefits package, competitive hourly wages, paid time off, and more!
The person in this position is responsible for consistent completion of all checklists, optimum utilization of resources, insurance of quality service and a superior patient experience.
This role is in addition to normal Front Desk duties. Must be available to be on call, as needed. Twelve hour shifts and rotating weekends are required.*
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.
Other duties may be assigned.*
Ensure daily completion of the pre-open checklist
Ensure daily completion of the post-closing checklist
Ensure compliance with all requirements applicable for your center audit
Responsible for the maintenance of a clean and de-cluttered center
Ensure all signs are fully functional and operational with correct and timely messaging displayed, if applicable
Check work e-mail daily and inform center team members of company-wide initiatives, print off copies of Halftime report and return any feedback from team members.
Responsible for inventory and ordering of office and medical supplies
Responsible for inventory and ordering of durable medical equipment
Responsible for inventory and ordering of vaccines
Ensure appropriate scheduling for assigned center
Ensure compliance with all daily temperature logs
Ensure compliance with X-Ray guidelines
Responsible for OccHealth sales and grassroots marketing of your center with support from the home office and management
EDUCATION and / or EXPERIENCE
High school diploma or equivalent required
Minimum one year experience in a clinical setting performing Front Desk tasks
Supervisory / Team Lead experience is required
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