Vice President, Head of Strategy, Planning and Portfolio Management

Job Description

The Vice President, Head of Strategy, Planning and Portfolio Management for SMB (Small and Mid-size Business) Payments and Payment Experiences and Services will report to the Managing Director leading those payments product areas.

You will join the leadership team in a demanding, high growth / visibility role supporting a large, cross-functional team.

The payments teams represented in the portfolio continues to rapidly grow across our investments, innovations and existing scaled products, services and platforms.

We are seeking a talented and impactful individual with high IQ and EQ to help build team culture, help set and drive change, and connect the dots on a strategic agenda spanning multiple teams, partners, processes and LOBs.

The ideal candidate is highly organized, self-motivated, a strong strategic thinker, strong communicator, is comfortable setting up and running processes and has strong execution skills.

You should also have superior influencing / relationship management and team leadership skills.

This opportunity is a platform for a strong, growth-minded individual to help manage a large team, help set a prioritized strategic agenda and help the leadership team manage change and execution.

Job responsibilities

• You will manage executive updates / communications to senior firm leaders and cross-LOB partners across multiple stakeholder groups
• You will manage team's product review cadences working with product leads / optimize our annual planning processes and build synthesized product and strategy roadmaps across teams
• You will manage leadership team cadences and track strategic priorities
• You must be able to lead, structure and delegate strategic special projects (e.g., select new business opportunities / early evaluation of concepts, strategic analytics)
• You will set agendas for team cadences - team meetings, staff meetings, offsites (across quad of 500+ people)
• You will work closely with Product and Finance on business cases / investment process

Required qualifications, capabilities, and skills

• 5+ years product, strategy, business management, consulting or related experience; financial services experience preferred, retail experience preferred
• Proven track record of organization, strategy, structured thinking and strong focus on execution and team building
• Proven track record of strong prior performance in demanding, fast-changing environments; flexibility and resilience strongly valued
• Strong focus on building interpersonal relationships and navigating complex, matrixed environments
• Strong executive presence; communication skills and comfort interacting with and presenting to all levels of management / team
• Strong ability to analyze opportunities & problems, recommend solutions, and communicate effectively & confidently (both verbal and written)
• Bachelor's degree in Business or related

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.

For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.

We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer / Disability / Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.

We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations.

Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.