Help Desk Analyst
SPAR Information Systems LLCUnited Statesjob_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
- serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_descriptionExcellent verbal and written skills for helpdesk voice and non voice interactions Excellent empathetic and efficient customer service skills over voice and non voice lines supporting incoming call and chats for registration / logon, navigation questions, and technical issues on Elevance websites and Mobile APPs incident reporting and tracking Proficient with web browser and mobile devices Ability to troubleshoot cache / cookies related issues and understanding of private / incognito window Proficient with MS Office Suite
Notes :
- Requires mandatory attendance, 2 weeks of lead time to apply for time off.
- When approved to worked from home, should have stable internet and power to avoid impact to availability
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Help Desk Analyst • United States