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HVAC Product Specialist / Customer Service Representative

MagTech Recruiting
Orlando, FL, United States
Full-time

MagTech is currently hiring for HVAC Product Specialist / Customer Service Representative for a manufacturing client in the Orlando area.

Please apply below if you are interested and meet the qualifications.

Description :

The Product Application Specialist-HVAC is responsible for communicate with Representatives by phone, fax and e-mail to provide quotes and answer technical questions regarding products

Responsibilities :

  • Provide assistance to Sales Managers in product design and identifying areas of improvement in assisting sales office.
  • Provide equipment selections to customers via computer selection software Provide product and technical training to representatives and engineers.
  • Work with Sales Managers on changes to existing equipment and new product design.
  • Give technical product presentations to consulting and specifying engineers and / or industry group.
  • Write technical papers / articles related to the industry as required.
  • Develop systems as required by the customer for a specific application. Analyze their particular application, perform a field survey, and coordinate with the owner or consulting engineers to determine the proper equipment required for custom applications.
  • Provide quotations as required for semi-custom built systems.
  • Provide quotation as required for standard commercial HVAC products.
  • Prepare submittal drawing packages as required.
  • Interface with engineering, production, representatives and customers.
  • Work with code organizations and officials as related to commercial and industrial product lines.
  • Remain current with changes in design, government regulations and building codes.
  • Travel to trade shows, technical seminars and demonstrate product lines as required.
  • Other duties as assigned by Management

Job Requirements :

  • Technical Inside Sales / Support experience with semi-custom HVAC & IAQ products.
  • Proficiency in Word, Excel, Power Point knowledge of Auto CAD a plus.
  • Have experience in HVAC selection software.
  • HVAC background and / or training.
  • Good organizational skills and detail oriented.
  • Perks and Benefits :
  • Medical
  • Medical
  • Dental
  • Vision
  • 401K
  • 3 days ago
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