Telecommunications Engineer

A company is looking for a Telecommunications Engineer to join their network and telecom services team.

Key Responsibilities

Configure, maintain, and support enterprise contact center applications and unified communications systems

Manage Cisco Unified Call Manager and related components, ensuring high service resiliency

Participate in on-call rotation, perform system upgrades, and support disaster recovery testing

Required Qualifications

Bachelor's degree in Computer Science, Networking, or related field (or equivalent experience)

3+ years of direct VOIP / telecommunications experience

Minimum 2+ years Networking / Systems experience (WAN, LAN, Firewalls)

Strong knowledge of VOIP, SIP, and QoS

Proficient in Cisco technologies such as CUCM, PCCE, and CVP