We deliver quality in all that we do. We treat each other with respect and promote a positive environment where people feel valued.
We are honest and open in our relationships and straightforward in our communications. Here, we work together to achieve our company objectives.
Job Summary :
Responsible for supervision of one therapy site including treating a full patient caseload. Ensures compliance to all policies and procedures.
Responsible for site financial statements including profit and loss performance. Responsible for sales / marketing to existing and potential center referral sources.
Essential Functions :
- Creates and environment that is consistent with the company’s values and objectives.
- Responsibilities include the management of operations of a single therapy site. Working with the Center Manager / MCO to ensure efficient caseload management and scheduling of patients.
- Assists, as part of the Center’s management team, in strategic planning and implementation as well as fiscal budgeting
- Maintains responsibility for ensuring center profitability. Interprets financial statements and performance metrics and helps develop strategic plans to address underperforming areas
- Ensures appropriate productivity and staffing levels, ensuring quality of care through appropriate staffing levels. Identifies open positions and hires clinical staff in conjunction with the Center management team.
Organizes daily work schedule to maintain optimal patient care.
- Conducts and / or assists with orientation and training of staff to implement clinical programs and operational objectives.
- Works with the Center Manager / MCO to conduct accurate and timely Performance Planning and Reviews (PP&R) of site staff with specific focus on development plans.
Provide developmental opportunities for current staff, including participation in local and regional professional meetings and college relations’ activities.
Provide patient care skills development opportunities for clinical staff as appropriate. Recommend staff for recognition.
With the Center management team, manages all employee relations issues and ensure compliance with equitable application of Human Resource Policy and Procedures;
seek assistance of Human Resources when needed. Monitor and accomplish area-specific retention objectives within site.
- Conducts monthly staff meetings to resolve operating issues and provide clinical in-services.
- Approves all purchase order requests, ensuring effective cost management.
- Ensures positive moral, resolving people issues while rewarding success.
- Ensures Rehab Agency, State, Federal and local policies & procedures and patient care standards are met in assigned centers.
Serves as clinical resource and implements clinical programs.
- Conducts routine quality assurance and corporate compliance audits in the assigned site.
- Ensures strong physician and payor relations and coordinates implementation of clinical specialty programs as requested by the customer.
- Participates in annual Patient Care Committee and sub-committee meetings; develop and maintain working relationship with Agency Medical Director
- Understand appropriate state Practice Act and adhere to the laws which govern how Physical Therapists may practice and whom Physical Therapists may supervise.
- Review the Clinical Operations Policies & Procedures Manual on a yearly basis and adhere to the policies and procedures set forth.
- Complete all Medicare compliance trainings as required by regulations and / or policies.
- Complete Occupational Safety and Health Administration (OSHA) training on a yearly basis and adhere to standards set forth in OSHA standards and other governmental regulations.
- Evaluate, treat, and direct skilled treatment for patients for whom physical therapy is medically necessary. Document this need clearly.
- Maintain ongoing documentation in which goals, progress toward functional goals, and medical necessity are clearly stated.
- Complete all required documentation (pre-certifications, physicians reports, daily notes, charge tickets, etc.) legibly, appropriately and in a timely fashion in order to meet facility, physician and payor deadlines
- Maintain open and respectful communication with co-workers, physicians, patients, family members, and third party payers at all times.
- Attend and / or participate in facility meetings as directed by Center Manager (may include utilization review, infection control, disaster preparedness, etc.)
- Completes sufficient ongoing continuing education coursework to meet state licensure requirements for the defined reporting period
- Maintains a current CPR certification that meets state licensure requirements
Additional Responsibilities :
- Acts as a role model; as a resource for peers.
- Researches unfamiliar diagnoses, procedures and requests opportunities / patients to provide needed experience.
- Assist in general maintenance duties around the site, to keep area clean and professional looking.
- Assist in customer service responsibilities including phone answering, patient registration, scheduling and other general receptionist duties as requested.
- Performs other duties or special projects as assigned.
Required Skills & Abilities :
- Exhibits leadership as well as effective organizational, time management and planning skills.
- Works independently.
- Effective organizational skills for accurate, concise and organized oral and written skills for report writing and presentation of information.
- Ability to demonstrate exceptional judgment with respect to patient status, safety, and well-being.
- Good problem solving skills to identify and prioritize issues in a responsive manner and implement and execute action plan on a timely basis.
- Proficient in Microsoft Office suite technologies (i.e., Word, Excel).
Physical Requirements :
- Ability to lift patients using biomedical techniques frequently throughout the course of a work day / shift; must be capable of easily lifting fifty (50) pounds of weight alone.
- Ability to walk, bend, stand and reach consistently during a work day / shift.
- Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction.
- Ability to speak and hear sufficiently to understand and give directions.
- Ability to push wheeled equipment throughout the facility.
- Fine motor skills adequate for scheduling and preparing patients, equipment and supplies for treatment.
- Ability to participate in sustained activities for many hours in duration in accordance with state labor laws.
Preferred and Required Credentials :
- Entry-level Professional Degree in Occupational Therapy or Physical Therapy with a current valid license; or a minimum Associates Degree with supplemental coursework / training and related healthcare management experience
- National and / or state licensure as required