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Customer Service Billing Specialist

VirtualVocations
Richmond, Virginia, United States
Full-time

A company is looking for a Customer Service Billing Specialist.Key Responsibilities : Serve as primary contact for patient inquiries related to RCM servicesRespond promptly and professionally to patient inquiries via various communication channelsCollaborate with internal teams to address patient needs and resolve issues effectivelyRequired Qualifications : 2+ years of experience in Customer Service or Client Support, preferably in healthcare or revenue cycle managementStrong understanding of healthcare revenue cycle processesProficiency in using customer service software and RCM systemsAbility to multitask and prioritize workload in a fast-paced environmentPositive attitude, empathy, and dedication to delivering outstanding customer service

8 days ago
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