Account Director

Job Description

Job Description

ACCOUNT DIRECTOR

Who You Are

You're a brand-building strategic thinker, a client partner first and foremost. You love dissecting a challenge and piecing it back together into a compelling argument for our clients.

You’re a champion for great work, the people who do that work, and the beautiful alignment of Big Ideas with business goals.

You’re the Account Director we’ve been looking for, and we want you on our team.

Who We Are

Madwell is a Brooklyn-based creative collective built to disrupt the traditional agency model. Why? Because we believe successful marketing can be anything.

And we love that. We were founded in 2010 in Bushwick, Brooklyn and still call that colorful, creative neighborhood home.

We also call Denver home that’s where you’ll find our sister office.) We believe that wild creativity can live happily alongside a laser-focus on results, and we consistently work with a wide range of clients including cosmetics, telcom, spirits, and oh so much more.

What You’ll Do

As an Account Director at Madwell, you’ll be responsible for leading an account(s) and responsible for building the client’s business and brand portfolio.

On your accounts, you’ll be the expert in their business, industry, and category. You’ll work closely with client contacts and in-house creative and project management teams to assess, communicate, and address all client needs.

You’ll be directing a team and ensuring the day-to-day work is completed, while also providing thought leadership to your client.

Responsibilities include, but are not limited to :

• Building strong, collaborative and trusted relationships with creative and strategic partners within Madwell, to transform knowledge of client’s business objectives, internal and competitive opportunities and customer insights into actionable marketing strategies and tactic
• Monitoring and evaluating the competitive landscape to provide senior level strategic insights
• Providing direction and supervises the team on implementation, including development of strategy and creative ideas
• Engaging with senior level clients and continue an ongoing relationship development
• Foreseeing business opportunities and formulating action plans to drive and extend the client business
• A brief master : seamlessly building briefs, checking in to ensure that we have the brief right, and aligning client deliverables to KPIs throughout the creative and production process
• Driving the development of SOWs for new and existing clients, then overseeing their execution to ensure it accomplishes stated client goals
• Performing informal 1 : 1 client check-ins to ensure satisfaction of services provided
• Managing, coaching and mentoring the growth of the junior account team, by providing constant feedback, training and growth opportunities.

Our Must-Haves

• Exceptional analytical, presentation, and communication skills
• Tried and tested account management skills
• Ability to collaborate with senior leadership / VP clients
• Naturally inclined toward leadership with the ability to work in a self-directed capacity
• Experience working with integrated creative, production, social media, and media buying teams
• Solutions-oriented, recommends solutions when problems arise, assists teams in problem solving, and seeks input from colleagues in problem resolution.
• Exhibits a sense of curiosity and a growth orientation. Continuously seeks out knowledge as well as growth and learning opportunities.

Madwell Values

• Adaptability
• Experimentation
• Independence
• People
• Diversity
• Initiative
• Partnership
• Safe Space
• Open Mindset
• Discipline of Vision

If you’re interested in learning more about our values, check out our website : https : / / www.madwell.com / values / index.html

Our Diversity Commitment

The stress of job searching can make you wonder if you’re enough. Studies have even shown that women and people of color are less likely to apply to jobs when they don’t meet every qualification.

We believe that you ARE enough, and that it’s okay not to meet every requirement.

At Madwell, we are committed to building a diverse, inclusive, and authentic workplace. If you’re excited to work with us but not sure you check every box, apply anyway! You may be just right for this role or other roles.

Salary Range : $110,000 - $140,000

This is a hybrid role based out of our NYC office, you must be located within commuting distance of Brooklyn, NY to be considered for this role.

This role requires the candidate to be in the Brooklyn office 3 times a week*

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