Nurse Case Manager (RN) - Behavioral and Mental Health - Zalik Center Outpatient Clinic

JOB DESCRIPTION

Note : If you are CURRENTLY employed at Children's and / or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs).

Work Shift

Work Day(s)

Friday, Monday, Thursday, Tuesday, Wednesday

Shift Start Time

8 : 30 AM

Shift End Time

5 : 00 PM

Worker Sub-Type

Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow.

We’re committed to putting you first, and that commitment is at the heart of our company culture : People first. Children always.

Find your next career opportunity and make a difference doing what you love at Children’s.

Job Description

Provides clinically and evidenced-based patient care coordination. Supports delivery of safe, effective, high-quality, and efficient patient care at Children’s Healthcare of Atlanta.

Coordinates assessment, interdisciplinary discharge planning, and implementation of home healthcare and related services to assigned patients discharged from a Children's Healthcare of Atlanta facility.

Experience

• 3 years / 4,500 hours of experience with a Bachelor of Science in Nursing (BSN) or a current Children’s nurse with 5 years / 7,500 hours of experience with an Associates degree in Nursing
• Current Children’s nurse with an Associates degree in Nursing is required to obtain a BSN within 2.5 years of hire date
• 3 years of broad clinical experience, predominantly in pediatric care

Preferred Qualifications

• Master's degree
• Experience in care coordination, case management, discharge planning, and utilization review

Education

Graduation from an accredited school of nursing

Certification Summary

• Licensure as a Registered Nurse in the single State of Georgia or Multi-State through the Enhanced Nurse Licensure Compact
• Registered Nurse case management certification from approved accrediting organization within 1 year of meeting eligibility requirements

Knowledge, Skills, and Abilities

• Excellent communication skills, both verbal and written
• Effective decision making / problem-solving skills and demonstration of creativity in problem-solving
• Influential leadership skills
• Demonstrated effective critical thinking skills and ability to anticipate patient discharge needs
• Moderate to expert computer skills
• Working knowledge of financial aspects of third-party payors and reimbursement
• Must be able to successfully pass the Basic Windows Skill Assessment at 80% or higher rating within 30 days of employment

Job Responsibilities

• Completes initial screen of all patients on admission (not to exceed within 24 hours of admission) utilizing specific trigger criteria to identify needs related to care coordination and / or discharge planning.
• Develops, initiates, and implements a robust transition care plan in collaboration with clinical team for all applicable patients.
• Cultivates and maintains effective interaction / communication with members of medical staff, nursing staff, social workers, and others to drive care coordination process and facilitate continuity of patient care.
• Communicates with all members of multidisciplinary team to facilitate care coordination process for assigned workload.
• Communicates with home health agencies, third-party payors, and other community resources as needed to coordinate discharge needs.
• Facilitates and provides ongoing communication with patient / family and interdisciplinary staff to identify and resolve potential barriers.
• Facilitates care conferences, interdisciplinary rounds, and other meetings.
• Participates in focused system initiatives and facilitates clinical practice guidelines at the patient level.
• Performs outpatient and clinic care coordination and monitors care as patients transition between outpatient and inpatient services where appropriate.
• Refers cases identified as risk management, peer review, or quality issues to appropriate personnel.
• Performs other responsibilities as required.

Primary Location Address

1777-1797 Northeast Expressway

Job Family

Nursing-Bedside