Assistant Manager

Retro Fitness
Catonsville, MD
Full-time

Requirements :

  • 40+ hours a week (may vary)
  • Assist in managing the club's revenue and expense goals
  • Maintain Retro Fitness's high level of customer service
  • Responsible for handling member and employee issues in a professional and timely manner
  • Assist in training, motivating, directing, coaching and evaluating all club employees
  • Maximize member retention by ensuring high levels of customer service and cleanliness of the club
  • Ensure that the club meets all RetroFitness’s standards for cleanliness, maintenance, safety, security and physical plant operations as well as business and financial management.
  • Ensure club participation in local community events.
  • Monitor the Club prospect system online for potential members.
  • Monitor the Club email system and serve as a liaison for the owners.
  • Maintain the Club Kiosk system, setting up promo codes, plans and reviewing que.
  • Assist all aspects of inventory; entering, audits, ordering, reconciling incoming merchandise, etc.
  • 30+ days ago
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