Requirements :
- 40+ hours a week (may vary)
- Assist in managing the club's revenue and expense goals
- Maintain Retro Fitness's high level of customer service
- Responsible for handling member and employee issues in a professional and timely manner
- Assist in training, motivating, directing, coaching and evaluating all club employees
- Maximize member retention by ensuring high levels of customer service and cleanliness of the club
- Ensure that the club meets all RetroFitness’s standards for cleanliness, maintenance, safety, security and physical plant operations as well as business and financial management.
- Ensure club participation in local community events.
- Monitor the Club prospect system online for potential members.
- Monitor the Club email system and serve as a liaison for the owners.
- Maintain the Club Kiosk system, setting up promo codes, plans and reviewing que.
- Assist all aspects of inventory; entering, audits, ordering, reconciling incoming merchandise, etc.
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