Commercial Process Manager

Job Description

Arconic is currently in search of a Commercial Process Managerto join our Kawneer Business.

At Arconic, we are looking for people who share our values of integrity, inclusion, and diversity, and who demonstrate agility, results commitment, and the capability to grow themselves and others.

In return, we offer the opportunity to Grow Together with ongoing opportunities for professional growth provided by a constantly changing environment, working alongside employees who value the people they work with just as much as the work they do.

We have an immediate opening for a Commercial Process Manager . The Commercial Process (C.P.) Manager is responsible for leading the continuous improvement effort at BCS KNA Operations.

The C.P. Manager will oversee our front-end organization's redevelopment and reimplementation of our processes across all front-end commercial operations (5) and service centers (11).

Responsibilities

The Commercial Process Manager role includes (but is not limited to) the following job duties :

Job Duties and Responsibilities :

• Serve as the North American expert for front-end processes and associated tools.
• Partner with front-end business leaders and service center managers to define all current front-end processes and develop continuous improvement strategies that directly support KNA goals, then implement those strategies in the front-end environments including the tools and processes required to sustain the improvements in the future.
• Lead and deploy Smart business processes to improve operational efficiency including execution and outcome with front-end support.
• Lead process reliability strategy and implementation to support business objectives.
• Lead self-directed location culture to empower worker creativity and resourcefulness.
• Assist in developing closer connections between our facilities and service centers.
• Lead the redevelopment and reimplementation of the KDocs (Kawneer Documents) system, including simplified and clear work instructions that support transformation to a next-gen training platform.
• Lead the BCS NA Front End Quality Call, and participate on the BCS NA Quality Call, to drive continuous process improvement.
• Lead the effort in training all levels of employees in our processes and standards.
• Lead and collaborate with cross functional internal teams focused on order processing improvements, which could include IT development projects.
• Establish and analyze data-driven metrics that support goal attainment, including root cause analysis and corrective action.
• Drive consistent, uniform approaches for controls and adoption measurements to be utilized across the North America Front End Commercial Organization.
• Perform and document audits of front-end performance to ensure compliance with organizational standards. Review findings with business leadership, document shortfalls, and implement recovery plans to remediate.
• Present relevant information to internal stakeholders including sales, marketing, finance, and the BCS lead team.

Qualifications

Basic Qualifications :

• Associate degree in a technical field from an accredited Institution or equivalent experience.
• Minimum 10 years of experience leading and implementing customer operations teams, new facilities, transformational processes, or improvement initiatives,
• Strong business systems credentials with supervisory experience of a technical group required.
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

Visa sponsorship is not available for this position.

• Proven ability in managing initiatives of high complexity and risk, while leading multi-faceted project teams.
• Possess excellent communication, problem resolution, and leadership skills, with an aptitude for leading change initiatives.
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at time of hire.

Visa sponsorship is not available for this position.

Preferred Qualifications :

• 5 years' experience with Problem Solving techniques, RCA, PFMEA, CMMS, and equipment design.
• 5 years' experience utilizing Improvement tools.
• Experience implementing new processes in front-end operations.
• Expert knowledge of methodologies, standards, and tools to generate meaningful, quantified improvement in standardization, cost reduction, efficiency, reduced inventory, shortened cycle or lead times, improved quality and reliability, on-time delivery, or safety.
• Experience training and coaching personnel to achieve productivity savings using Lean principles and tools.
• Minimum of 5 year of experience in management or Supervisor role(s) in areas in Front-End, Manufacturing, Operations, Engineering, Planning, Financial, Manufacturing or Technical areas.
• Successfully implementing large scale / systemic change efforts across a diverse organization.
2 days ago