Service Coordinator

Job Description

Job Description

Salary :

TADCO Roofing and Waterproofing is a premier commercial roofing specialist dedicated to delivering exceptional roofing solutions from conception to completion. With locations in Houston and the Rio Grande Valley, we pride ourselves on building long-term partnerships with our employees, suppliers, manufacturers, clients, and stakeholders. Our commitment to safety, quality, and value is the cornerstone of our operations, and we strive to earn trust one roof at a time.

We are looking for Service Coordinator for the Houston office whose primary function is to efficiently manage and oversee the service-related operations within the Service department.

Job Responsibilities

• Create service ticket in our internal software as they come in.
• CRM calendar updates & follow ups.
• Insert tickets into our accounting software.
• Work with accounting to ensure correct and complete billing to customers.
• Setup new customers
• Provide daily reports as requested.
• Keep all platforms up to date.
• Respond to voluminous emails with vendors, team members, and clients.
• Manage customer expectations and enhance service level.

Job Requirements / Qualifications

Benefits