Posting Summary
Rutgers The State University is seeking a Mental Health Specialist II in the 988 Lifeline Services within Rutgers University Behavioral Healthcare.
Performs functions in support of the Unit’s mission providing streamlined, prompt, and customer friendly services to clients of the 988 Lifeline Services.
Receives telephone, chat and / or text requests for service, undertakes assessment of the service need of the client and responds by offering support and appropriate referrals or disposition.
Demonstrates competency in recognizing the unique needs of clients and applying relevant assessment and support skills with regard to a wide range of issues.
Among the key duties of this position are the following :
- Interacts with client in a therapeutic manner.
- Models for clients’ good communication skills, recovery-oriented living skills, effective coping skills, and selfhelp strategies as observed by supervisor and as indicated by feedback from clients and team members.
- Assists clients in identifying their personal recovery goals, assists in setting objectives for each goal, and determines interventions to be used based on the client’s recovery / life goals.
- Develops and maintains a relationship with clients so that they can identify emotional, psychiatric or behavioral changes which may require further intervention or treatment.
- Helps the client effectively address the problem, and / or refers the clients to the appropriate clinical staff as observed by supervisor and as indicated by feedback from clients, third parties, and team members.
- Advocates for appropriate resources for client and third parties based on assessed needs as measured by supervisory observation.
Position Status Per Diem Hours Per Week 19 Daily Work Shift Rotating Work Arrangement Consistent with the current application of Rutgers Policy 60.
3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a fully remote work arrangement.
Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.
FLSA Nonexempt Grade 99H Position Salary $26.39 per hour Annual Minimum Salary 00.00 Annual Mid Range Salary 0.00 Annual Maximum Salary 0.
00 Standard Hours 19.00 Union Description Health Care Prof Per Diem Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to .
Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility None Qualifications Minimum Education and Experience
Four (4) years of full-time paid experience in an appropriate mental health or human service field or a Bachelor’s Degree in a relevant mental health or human service field.
Certifications / Licenses Required Knowledge, Skills, and Abilities Preferred Qualifications Equipment Utilized Physical Demands and Work Environment Physical Demands :
- This position demands standing, walking throughout the program space.
- Lifting up to 20 lbs.
Work Environment :
- Handles phone requests under time and decision-making pressure.
- Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting.
- Crisis intervention is a common occurrence.
Special Conditions