Associate Director - Business Transformation (CIO Advisory) (NY)

From the beginning, our goal was to establish an advisory firm that stands apart from the rest one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too.

We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success.

With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value.

Learn more about the general tasks related to this opportunity below, as well as required skills.

Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work.

Explore what our employees have to say about our unique culture by clicking here.

By joining our rapidly growing Business Transformation Large Enterprise (Commercial) practice you will serve as a trusted partner to our clients.

You’ll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that help our clients solve today's challenges and set the foundation for future success.

As an Associate Director at CrossCountry Consulting you will be responsible for a mix of client delivery, leading teams and developing junior team members, and participating in business development activities in the CIO Advisory space.

Technology leaders face pressure to deliver solutions that meet business needs, despite the burden of legacy infrastructure and maintenance costs.

They need cost-optimized solutions that support current and future goals.

As an Associate Director in the CIO Advisory area at CrossCountry, you will play a pivotal role in guiding our clients through the complexities of IT strategy, governance, and operations.

You will leverage your expertise to help organizations align their technology initiatives with their business goals, drive innovation, and achieve operational excellence.

This role requires a strategic thinker with strong leadership capabilities and a deep understanding of emerging technologies and industry best practices.

What you'll do :

• Lead execution of CIO Advisory related projects including (but not limited to) :
• Enterprise Architecture strategy (target future state vision; assessment and roadmap)
• IT Target Operating model org planning, process designing, technology planning across the IT organization
• Digital technology strategies and enablement - Intelligent automation, data analytics
• Application Rationalization
• Cloud Strategy & Migration
• Identify, assess, and analyze challenges requiring in-depth evaluation of our client’s IT capabilities in the context of their desired end state objectives including overall strategy, systems strategy and selection, operating model, process performance, workforce and organization design and change / program management
• Develop client relationships at various levels and identify new opportunities to expand scope of services delivered and be a trusted advisor
• Determine client issues and assess performance by using standard assessment techniques and tools and innovative approaches
• Analyze data, validate analysis and develop recommendations in the context of the overall client engagement
• Assess and escalate project issues, risks, or conflicts to leadership and suggest resolutions
• Proactively partner with CrossCountry Consulting’s leadership team on internal projects, including but not limited to the following : sales / marketing initiatives, recruiting, training, and organizational development
• Participate in business development activities including : development and presentation of client pitches and proposals

What you'll bring :

• 9+ years' experience in relevant consulting, CIO advisory, Technology transformation, or relevant industry experience
• Strong strategic IT planning skills with past experience working with C-Suites, executives to build out Organizational Level Strategic Roadmaps for the CIO / IT Organization
• Develop and implement IT operating models that align with business objectives and drive efficiency
• Ability to lead large-scale multi-year IT Transformation programs
• Excellent communication skills required must develop, implement, and maintain sources of project information, communicating appropriate information to client as well as other team members
• Self-starter and able to navigate complex client situations
• Demonstrated track record of establishing credibility both internally and externally
• Passionate about building, developing, motivating, and leading others
• Strong attention to detail with the ability to think from a big picture perspective
• Creativity, confidence, and flexibility
• High energy, tenacious, enthusiastic, and an entrepreneurial spirit

Preferred knowledge and experience for CIO Advisory candidates :

• Strategic Planning and Execution
• Experience in developing and implementing IT strategies aligned with business goals
• Ability to translate business needs into technological solutions
• Technology Trends and Innovation
• Deep understanding of emerging technologies (e.g., AI, cloud computing, blockchain, IoT)
• Ability to identify and leverage technology trends to drive business growth
• IT Governance and Compliance
• Knowledge of IT governance frameworks (e.g., COBIT, ITIL)
• Familiarity with regulatory requirements and compliance issues (e.g., GDPR, HIPAA)
• Project and Program Management
• Proficiency in managing large-scale IT projects and programs
• Knowledge of project management methodologies (e.g., Agile, Scrum, Waterfall)
• Enterprise Architecture
• Experience in designing and implementing enterprise architecture
• Understanding of frameworks such as TOGAF or Zachman
• Vendor and Stakeholder Management
• Ability to manage relationships with technology vendors and service providers
• Strong stakeholder management skills to ensure alignment and buy-in
• Data Analytics and Business Intelligence
• Proficiency in data analytics tools and techniques
• Ability to drive decision-making through data insights
• Cloud Computing and Virtualization
• Knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud)
• Experience with containerization and virtualization technologies
• Change Management and Organizational Development
• Expertise in managing organizational change and driving technology adoption
• Skills in training and developing IT teams
• Financial Acumen
• Understanding of IT budgeting and financial management
• Ability to demonstrate the ROI of technology investments

Education :

Bachelor’s degree (or higher) in Accounting, Business, Finance, Information Systems, or other technical disciplines; Master’s degree or post graduate degree from a college or university is a plus

Travel :

Willingness to travel domestically up to 25%

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For applicants located in New York, CrossCountry Consulting is required to include an estimate of the compensation range for this role.

The following range takes into account a wide range of factors including but not limited to, skills, experience, education, licenses, certifications, business needs, and internal equity.

An estimate of the current range is $120,000 - $254,000 per year + annual bonus + additional benefits.

Benefits Summary

The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage;

flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being.

Equal Employment Opportunity (EEO)

CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive, diverse, and inclusive workplace.

As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, pregnancy, genetics, sexual orientation, protected veteran status, gender identity or expression or any other characteristic protected by federal, state or local laws.

This policy also complies with pay transparency and labor laws and applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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