Position Summary
The Senior Manager, HR Business Products - Crew Movement and Logistics will lead theend-to-end process of conceptualization through to system implementations and enhancements of HR products.
He / she will also provide business and process support to senior leadership.
Essential Duties and Responsibilities :
Under the direct leadership of the Director, HR Business Products, this person will oversee the implementation, enhancements and support of products for designated functional areas within the HR eco-system.
- Builds relationships with aligned business operational leaders and HR operational COEs, ensuring they always feel supported by the HR Product team
- Partners with functional groups to develop process landscape, gap analysis, product transformation plans, organizational impact analysis, and long-term change workstream strategy
- Drives the exploration, evaluation, recommendation, and design of new tools, features and functionalities
- Owns the product backlog according to stakeholder requirements across assigned HR systems
- Supports the prioritization of the backlog based on urgency and criticality of requirements
- Analyzes market and industry trends to anticipate stakeholder needs
- Manages vendor relationships including vendor selection
- Defines business requirements and translates them into a deliverable project plan
- Monitors and analyzes process performance metrics
- Drives process standardization and compliance and process improvements
- Reviews all technical specifications ensuring appropriate IT build based upon the business requirements
- Defines test strategy, test cases, and test scenarios with the ability to test, identify appropriate data sets and assess expected results
Qualifications, Knowledge and Skills :
- Highly strategic, proactive, and organized
- Strong interpersonal skills
- 7+ years of operational HR with people leadership experience
- Experience in project management using AGILE, PMP, or Scrum methodology (or equivalent)
- Proven track record of product management supporting HR process areas, systems, and workflows
- Ability to define and execute multiple detailed activity plans simultaneously
- Skilled in customer facing activities covering requirements gathering, data preparation, cutover support, timeline management, and documentation preparation
- Ability to communicate and work collaboratively within a team and have strong influencing skills
- Ability to coach and advise stakeholders
- Ability to conduct and facilitate workshops with business representatives, management and executives, team member resources, and external third-party groups
- Ability to manage ambiguity with demonstrated confidence & credibility
- Strong judgement and decision-making skills
- Experience working with contemporary HR Technology platforms (e.g., Success Factors, Salesforce etc.)
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