Job Description
Job Description
As a Customer Service Representative, you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling service requests and customer complaints.
Exemplifying our code of values, you show respect and courtesy to all customers and employees.
You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities :
- Receive incoming calls in professional and courteous manner
- Schedule estimates & cleans
- Perform in home consultations and quality checks when needed
- Perform marketing functions to sell additional work and earn business
- Return customer calls, respond to customer complaints, and resolve breakage issues
- Perform administrative functions including data entry, payment processing, and supply inventory
- Assist with personnel management, including hiring and recruiting functions
- Perform other duties as needed which may include cross-training in related positions
Job Requirements :
- Minimum two years admin experience
- Client visits when necessary
- Strong written and verbal communication skills
- Detail-oriented with strong data entry skills
- Positive Attitude
- Team player who can work independently
- Bilingual Spanish English
Benefits : Benefits package varies by location
We are actively interviewing for this position - Apply today and our hiring manager will follow-up!
Customer Service Representative
This includes, but is not limited to, answering customer questions (via phone and email), addressing and resolving customer issues, entering orders into the system, and following up to ensure customer satisfaction, while also maintaining the highest level of professionalism and customer service. The...
Veterinary Customer Service Representative
Are you passionate about helping people and their pets? Do you excel in roles where clear communication and strong relationships make a real difference in the lives of pets and their owners? We're a patient - focused, client-focused, collaborative, progressive, optimistic, and positive clinic se...
Customer Service Representative - TurboTax (WFH)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Part-Time Customer Service Representative
Obtain and verify all customers' names, addresses, shipping instructions and billing information, part numbers, and specifications of services to be purchased prior to entry. Send order acknowledgements to customers and communicate order status to customer from start to finish. Track customer sales ...
Senior Customer Service Representative
Come join the team!Your contribution focuses on assisting Store Management with delivering excellent customer service through efficient expedition of all customer transactions and responding to customer needs appropriately. Senior Customer Service Representative . Incorporating suggestive selling te...
Customer Service Representative $18/Hr.
Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedulesdont worry, we will train you! Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend a...
Customer Service Representative, PT 1st Shift
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Customer Service Representative REMOTE JOB
Customer Service Representative that will be the liaison between our company and its current and potential customers. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Recommends potential products or services to man...
Customer Service Representative
We are currently offering an opportunity for a Customer Service Representative to join our fast paced, customer-oriented team. Overall, interacting with internal and external customers to answer inquiries, resolve issues, and handle customer concerns while maintaining a professional image through pr...
Customer Service Representatives (Administrative/Office Jobs)
As an employment agency, Corporate Services, Inc. Companies like us because we have the lowest turn-around time for you to be qualified to be hired on as a full-fledged employee of our customer. This just means that, for the ones that do, you don't have to wait as long before you can get hired on by...