Assistant General Manager

Job Description

Job Description

The Assistant General Manager is responsible for managing the daily operations of our

Restaurant, including the selection, development and performance of employees. In addition, they oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience.

The Assistant General Manager reports to the owner.

General

Oversee and manage all areas of the restaurant and make final decisions on

matters of importance.

Financial

Adhere to company standards and service levels to increase sales and

minimize costs, including food, beverage, supply, utility and labor costs.

Responsible for ensuring that all financial (invoices, reporting) and

personnel / payroll related administrative duties are completed accurately, on time

and in accordance with company policies and procedures.

Food safety and planning

• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with safety / sanitation standards, federal / state / local laws, and ordinances.
• Responsible for ensuring consistent high quality of food preparation and service.
• Maintain professional restaurant image, including restaurant cleanliness, proper

uniforms, and appearance standards.

• Estimate food and beverage costs.
• Supervise portion control and quantities of preparation to minimize waste.
• Estimate food needs, place orders with distributors, and schedule the delivery of

fresh food and supplies.

• ServSafe certified is a bonus but not required
• Will uphold all ServSafe guidelines.

Guest service

Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.

Operational responsibilities

Ensure that proper security procedures are in place to protect employees,

guests and company assets.

Ensure a safe working and guest environment to reduce the risk of injury and

accidents. Completes accident reports promptly in the event that a guest or

employee is injured.

Manage shifts which include : daily decision making, scheduling, planning while

upholding standards, product quality and cleanliness.

Investigate and resolve complaints concerning food quality and service.

Personnel

• Provide direction to employees regarding operational and procedural issues.
• Interview hourly employees. Direct hiring, supervision, development and, when

necessary, termination of employees.

Develop employees by providing ongoing feedback, establishing performance

expectations and by conducting performance reviews.

Maintain an accurate and up-to-date plan of restaurant staffing needs. Prepare

schedules and ensure that the restaurant is staffed for all shifts.

QUALIFICATIONS

• A combination of practical experience and education will be considered as an alternative.
• Knowledge of computers (MS Word, Excel).
• Proficient in the following dimensions of restaurant functions : food planning and

preparation, purchasing, sanitation, security, company policies and procedures,

personnel management, recordkeeping, and preparation of reports.

Must possess a valid drivers license.

PERSONAL REQUIREMENTS

• Self-discipline, initiative, leadership ability and outgoing.
• Ability to motivate employees to work as a team to ensure that food and service

meet appropriate standards.

Must possess good communication skills for dealing with diverse staff.

ACCOUNTABILITIES .

Performs other duties and responsibilities as required or requested.

WORKING CONDITIONS

Hours may vary if manager must fill in for his / her employees or if emergencies

arise (typical work week 50 hours).

Position requires prolonged standing, bending, stooping, twisting, lifting products

and supplies weighing 45 pounds, and repetitive hand and wrist motion.

Vacation / Holiday Pay

• Vacation accrues at .5 days per month (6 days per year)
• Paid Holiday’s (Easter day, Labor Day, Fourth of July, Memorial Day, Thanks Giving day, Christmas Day & New Year’s Day (7 days per year))

Benefits

BYG doesn’t offer health or dental insurance

Competitive Salary

• Base per year
• Bonus
• Annual Reviews

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