Job Summary
Chartwells K12 is seeking a strategic, inspiring, and solutions-oriented Resident District Manager to lead our tenured account at South Bend Community School Corporation, serving over 15,000 students across 28 schools. Reporting directly to the Area Director, this role oversees all aspects of a multi-unit dining operationfrom client relationships and financial performance to operational excellence and team leadership. Success in this role requires a strong problem solver with exceptional financial acumen and the ability to build positive, lasting relationships across diverse teams and stakeholders.
You'll lead a seasoned management team of eightincluding four Directors, three Chefs, and a Dietitianand support up to 150 dedicated frontline union associates. Your leadership will guide the delivery of exceptional service and innovative programs like Mood Boost, Student Choice, Discovery Kitchen, and Global Eats. We're looking for a hands-on leader who communicates effectively, inspires teams, and creates fresh, fun, and nourishing dining experiences across multiple sitesall while driving results and maintaining a student-centered focus.
Key Responsibilities :
- Lead, inspire, and manage a team with varied strengths across a large multi-unit account, ensuring outstanding service to students, clients, and the community
- Serve as the primary client liaison, building positive relationships and ensuring satisfaction across all levels of the district
- Drive operational and financial performance, including budgeting, forecasting, and reporting
- Collaborate with culinary and service leaders to deliver engaging student programs and regenerate a vibrant catering business
- Cultivate a culture of clarity, safety, accountability, and continuous improvement
- Represent Chartwells K12 at district and community events, acting as a brand ambassador
- Ensure compliance with USDA regulations, local / state / federal policies, and company standards
- Conduct audits and maintain high standards in food safety, sanitation, and operational excellence
- Support cross-functional areas including marketing, nutrition, and culinary innovation
- Champion team development through mentor, performance evaluations, and succession planning
- Participate in district leadership conversations to share standard processes and build community
Preferred Qualifications :
Bachelor's degree in foodservice, hospitality, culinary or nutritionHas overseen over $5 million in annual managed volumeExperience supporting K12 food serviceMinimum of three (5) years of management experienceStrong financial acumen and a track record of leading successful teams and business operationsExcellent communication, critical thinking, and organizational skillsProficiency in Microsoft Office and POS systemsDemonstrates proactive, inclusive, and resilient leadership while valuing the well-being of childrenChartwells K-12 maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Chartwells K-12 are offered many fantastic benefits.
MedicalDentalVisionLife Insurance / ADDisability InsuranceRetirement PlanPaid Time OffHoliday Time Off (varies by site / state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Paid Parental LeavePersonal LeaveAssociates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.