Customer Service Associate

A company is looking for a Customer Service Associate for its Customer Service Center.

Key Responsibilities

Respond to and resolve customer requests related to bank products and services

Contact potential customers and provide professional customer support

Collaborate with other departments to resolve customer issues and improve processes

Required Qualifications

High school diploma or GED required

Minimum of one year of customer service experience required; banking or financial institution experience preferred

Previous contact center experience preferred

Previous sales experience preferred

Ability to work a flexible schedule, including weekends and holidays