Job Description
Job Description
Who We Are :
We are a dynamic and innovative company dedicated to helping people see better while doing the sports they love. We are expanding our marketing team to elevate customer engagement, drive growth, and ensure retention through strategic marketing communications.
Our team thrives on creativity, data-driven insights, and a dedication to delivering outstanding customer experiences. Our customers, and the brands we work with like Nike, Oakley and Ray-Ban, love SportRx because of our unparalleled pre -and post-purchase service.
We take customer satisfaction so seriously that saying no to a customer requires a supervisor's approval.
What We Are Looking For :
As a Social Media and Community Specialist, you will be responsible for enhancing our organic social media presence, creating engaging content, and fostering a vibrant community around the SportRx brand and the esteemed brands we carry, such as Ray-Ban, Nike, and Oakley.
Your role will involve content creation, community growth, performance tracking, reporting and continuous improvement of our social media strategies to meet our marketing objectives.
What You Will Do :
Social Media Management :
Develop and execute strategies to boost brand awareness, engagement, and loyalty.
- Manage content across platforms such as Facebook, Instagram, LinkedIn, and TikTok.
- Schedule and publish posts consistently.
- Stay updated on social media trends and best practices.
Community Engagement :
- Foster a positive online community by responding to interactions professionally.
- Engage with followers, influencers, and brand advocates.
- Organize community events like live chats, Q&A sessions, and contests.
Content Creation :
- Collaborate with the creative team to produce appealing content.
- Maintain a content calendar for fresh, relevant content.
- Write compelling and on-brand copy for digital content.
Analytics and Reporting
- Track and analyze social media metrics to measure campaign effectiveness.
- Generate regular performance reports with insights and recommendations.
- Monitor competitors and industry trends to adapt strategies.
Brand Advocacy :
- Serve as the brand voice, ensuring alignment with brand values and tone.
- Collaborate with influencers and brand ambassadors.
- Address and resolve community issues, maintaining a positive brand image.
What We Offer :
A Collaborative Environment : Work within a fast-paced, team-oriented setting.
- Professional Growth : Opportunities to develop your skills and advance your career.
- Competitive Compensation : Attractive salary and benefits package, employee discounts and much more
- Innovative Projects : Engage in exciting projects that make a real impact on our business.
Apply today to join our team as the next Social Media & Community Specialist and help us drive meaningful results and exceptional customer experiences!
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