ERM Program Senior Manager

Job Summary :

Under general (limited) direction, uses extensive knowledge and skills obtained through education and experience to support the development of risk assessment methodologies and enhance existing risk management practices.

May lead the work of others in conducting reviews with smaller scope and complexity. Participates in large or multiple risk projects with significant scope and impact.

Works independently on difficult assignments that are broad in nature requiring originality and ingenuity with some latitude for unreviewed actions or decisions.

Recommends process improvements for departmental and business unit processes and procedures to improve internal controls and mitigation strategies.

Results are evaluated at agreed upon milestones for effectiveness in achieving specified results. Significant contact with internal customers and management is required to identify, research, analyze and resolve complex issues.

Guidance from individual Manager is provided to perform work that is complex, requiring a certain degree of evaluation, originality, and ingenuity to make various risk related decisions.

Essential Duties and Responsibilities

• Executes an effective program of continuous monitoring for assigned areas, including monitoring of key metrics to identify control issues and adverse trends.
• Participates in and leads engagements from planning through reporting and produces quality deliverables in accordance with both department and professional standards.
• Assists in the development and execution of risk assessment methodologies in accordance with internal standards, relevant government statutes and regulations.
• Works with business process owners and internal / external auditors to evaluate control deficiencies and develop risk-based solutions to address concerns.
• Builds and maintains key relationships with stakeholders while establishing a culture of engagement and assistance.
• Analyzes complex problems, researches, and organizes solutions and effectively presents recommendations via written and verbal presentations to varied levels within the organization.
• Interprets, applies, and recommends changes to organizational policies and procedures and stays up to date with evolving industry and regulatory changes impacting assigned business units.
• May lead and mentor junior associates including planning, assigning and evaluation work product.
• Performs other duties and responsibilities as assigned.

Qualifications :

Knowledge, Skills, and Abilities :

Knowledge of :

• In-depth understanding of risk management practices and methodologies, including risk assessment and a solid understanding of internal control and mitigation strategy concepts.
• Specific subject matter expertise regarding best practices in enterprise risk management regulations, policies, programs and procedures.
• Experience in managing against deadlines associated with an annual project plan.
• Specific subject matter expertise regarding control disciplines and a solid business understanding of Financial Services products and services, especially those associated with area of assigned coverage.

Skill in :

• Planning, organizing, and conducting risk management reviews.
• Verbal and written communication skills, with the ability to present complex and sensitive issues to management in a persuasive manner.
• Enthusiastic, self-motivated, effective under pressure and willing to take personal risk and accountability.
• Preparing written reports and delivering oral presentations.
• Strong interpersonal skills for interfacing with all levels of internal and external stakeholders.
• Learning quickly, taking initiative, flexible and thinking strategically.
• Proven ability to multitask as well as assess and change priorities.
• Information sharing, supporting colleagues, and encouraging participation.

Ability to :

• Facilitate meetings, ensuring that all viewpoints, ideas, and problems are addressed.
• Incorporate needs, wants, and goals from different business unit perspectives into risk management engagements and recommendations.
• Motivate and persuade others to achieve desired outcomes without organizational authority.
• Interpret and apply policies to identify and recommend changes as appropriate.
• Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment.
• Communicate effectively, both orally and in writing.
• Work independently in a leadership role in a team environment.
• Establish and maintain strong working relationships at all levels of the organization.

Educational / Previous Experience Requirements :

• Bachelor's Degree and a minimum of eight (8) years of relevant experience in a financial services environment or experience in a related field.
• An equivalent combination of education, training or experience as approved by Human Resources.

Raymond James Guiding Behaviors

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to :

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcome
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm
6 days ago